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Extended Stay America - Washington, D.C. - Gaithersburg - South
- Hotels
- Gaithersburg, MD
About this business
Location details
201 Professional Dr., Gaithersburg, MD, 20879, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Best hotel clean great staff amazing room Amazing management clean room tidy i love it here no other way to explain it.
Business response:
Thank you for choosing Extended Stay Hotels and for taking the time to provide feedback about your experience. It was a great pleasure for me to read the comments you submitted along with the generous ratings. One of the greatest rewards of my job is receiving encouraging feedback such as yours. Our staff at the Extended Stay America Washington, D.C. - Gaithersburg - South takes pride in creating a memorable, exceptional “home away from home” for our guests. Thank you again for your positive comments. I have shared them with... read more
Everything was wonderful the size of my room was amazing and the layout was great. Check in was quick and I enjoyed my stay
Business response:
Thank you for taking the time to share your experience. It is great to see you had a wonderful stay at our hotel and that you received a seamless check in.
Our stay was wonderful
Business response:
Thank you for taking the time to share your experience. I am pleased to see you had an excellent stay at our hotel. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
I love this hotel next to all i can eat Staff cleanliness everything its the perfect hotel to relax and stay for no reason the best hotel to even live in.
Business response:
Thank you for sharing your experience. Your comments on the cleanliness of our hotel and the convenient location are much appreciated. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
loud heater room 228 Great but loud
Business response:
Thank you for sharing your experience. It is great to see you enjoyed your stay, but please accept our apologies on the noise from the heater. Our maintenance engineer has been informed to fix the issue. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Whether it was because I got a deal from Expedia or Hotels.com or not and didn't have to pay full price...they treated me like a step-child on Christmas. Bad service and inconvenience, a dripping faucet in the bathroom and no linen service until the day before I left...and I was there for over a week!! Nice hotel and they apologized profusely, but I didn't have a good stay.
Business response:
Thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. I am very sorry to know you did not enjoy your stay with us. The third party websites are valuable partners with our brand. Your feedback is taken very seriously, but we do not have your name or any information to follow up with you. My team and I would like to avoid this from ever happening again. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experienc... read more
Quiet hotel TV service was out of and on. Ceiling was peeling off. hairs in the towels and wash clothes. Expensive washer and dryer. No ice machines very inconvenient. Refrigerator wouldn't chill foods got spoiled.
Frequently asked questions about Extended Stay America - Washington, D.C. - Gaithersburg - South
How is Extended Stay America - Washington, D.C. - Gaithersburg - South rated?
Extended Stay America - Washington, D.C. - Gaithersburg - South has a 4.4 star rating with 808 reviews.
When is Extended Stay America - Washington, D.C. - Gaithersburg - South open?
Extended Stay America - Washington, D.C. - Gaithersburg - South is open now. It will close tomorrow at 12:00 a.m.