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Extended Stay America - Washington, D.C. - Herndon - Dulles
- Hotels
- Herndon, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
1021 Elden St., Herndon, VA, 20170, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Helpful Was diverted to Dulles on a flight and Hotels.com & Extended Stay America were extremely helpful in finding me a room. Staff were helpful and the place was clean.
Business response:
Thank you for being our guest at Extended Stay America. We are charmed to know you had an excellent stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We appreciate the review and look forward to having you as our guest again. Sincerely, Hotel Management
Good hotel for business trip Good place to stay, internet is just ok, not exceptional...
Business response:
Thank you for being our guest at Extended Stay America while you were here for a business trip. We're glad to know you had a pleasant time with us, but we're sorry if you were disappointed with anything. I hope you will stay with us another time so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
We were in need of lodging. Thank God this room was available!
Business response:
Sandra, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
There were no face and one hand towels in the room. The one hand towel had makeup stains on it.
Business response:
Thank you for sharing your feedback. We are glad you had a pleasant stay, but we are sorry for the issues you experienced in your room. Your feedback is shared with our housekeeping team to be more diligent going ahead. We hope to have another chance to deliver you with an exceptional experience. Sincerely, Hotel Management
Not Great The was decent but the kitchen was in horrible shape. Looked like it hadn't been cleaned in months. The fridge door had some type of disgusting stain all over it, I could not even touch it. Stove was in the same shape. not clean at all. Also was only given 1 towel when they knew I booked a room for 2 people. Annoying to have to call the front desk for more when it should be supplied.
Business response:
Christina, thanks for evaluating your visit to our hotel. Although you liked certain aspects of our hotel, we apologize for the cleanliness issue you came across in your room while it. Also, we are sorry to know you didn’t like our housekeeping policy. Your feedback regarding the cleanliness is shared with our housekeeping team for review and action. Counting on your kind generosity to accept our apology, we hope you will consider returning to our hotel on your next visit to this area Sincerely, Hotel Management
Weed & parrots The staff was friendly & got me checked in quickly. The hallway smelled heavily of pot & I heard a parrot in one room as I walked by?? I guess they were for a very extended stay. Room was not too bad, just too close to the airport, I could hear airplane taking off every once in a while.
Business response:
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management
It was a nice stay.Only thing is ..they have very very limited breakfast option
Business response:
Nikhil, it was a pleasure having you as our guest at Extended Stay America. We are delighted to read you had a great stay with us and that our offerings were to your satisfaction. Your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. We hope to welcome you again soon. Sincerely, Hotel Management
Right price for the area
Business response:
Bruce, thanks for choosing Extended Stay America for your getaway. We are delighted to know you liked our affordable price and that you had a great stay with us. Thanks once more for sharing your feedback, and we look forward to serving you again soon. Sincerely, Hotel Management
Business response:
We appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Herndon - Dulles
How is Extended Stay America - Washington, D.C. - Herndon - Dulles rated?
Extended Stay America - Washington, D.C. - Herndon - Dulles has a 4.5 star rating with 1,401 reviews.
When is Extended Stay America - Washington, D.C. - Herndon - Dulles open?
Extended Stay America - Washington, D.C. - Herndon - Dulles is open now. It will close tomorrow at 12:00 a.m.