This profile has been claimed by the business owner or representative.
Extended Stay America - Washington, D.C. - Herndon - Dulles
- Hotels
- Herndon, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
1021 Elden St., Herndon, VA, 20170, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for your feedback. We are sorry there were a few issues which kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect stay. Sincerely, Hotel Management
Great staff i like the ammenuties Breakfast is good
Business response:
Glenn, we appreciate you choosing to stay at Extended Stay America and taking time to write a review. Thank you for your wonderful comments about our comfortable hotel, our friendly and accommodating team, and the ease and variety of our grab-and-go breakfast. Your feedback is valuable, and we hope you will visit us again. Sincerely, Hotel Management
Room door did not lock securely, floor was sticky. Room was not serviced at all, not even to empty trash can during my two-day stay. Otherwise the room was clean and the staff was very nice.
Business response:
Nathan, thanks for evaluating your stay. We are glad to read you had an overall pleasant visit and liked our service. However, we are sorry for the issue you experienced in your room.Your review will be taken as a tool to ensure that all procedures within our housekeeping and maintenance departments are being followed. Please know, our housekeeping is done on a weekly basis to respect the privacy of our guests, but we are happy to offer this service to you at a minimal fee.We hope to have the opportunity to welcome you back ... read more
Just ok It was overall a nice stay. The bed was a bit uncomfortable only gave us 3 pillows for two people. The employees acted like they couldn’t be bothered with anything. For the price I’d stay someplace else
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
The staff and management are great. Property was well kept. Could not ask for much more.
Business response:
Stefan, thanks for reviewing your visit at Extended Stay America. It was a pleasure knowing you liked our well-maintained property and that you were awed by our spectacular hospitality. Thanks once more for your positive comments, and we look forward to welcoming you again soon to your home away from home. Sincerely, Hotel Management
Friendly staff and awesome manager that is very helpful. Location is very convenient
Business response:
Stefan, thank you for choosing Extended Stay America for your needs. We are thrilled to know you liked our convenient location and that you were impressed with the service of our courteous staff. . It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
Fair Hotel use a breeze. Extended-stay residents loitering in the lobby area can be awkward.
Business response:
Thank you for your review. Your total satisfaction is always our top priority, and we are sorry we failed to deliver that. We hope to have a future opportunity to restore your confidence in us. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Herndon - Dulles
How is Extended Stay America - Washington, D.C. - Herndon - Dulles rated?
Extended Stay America - Washington, D.C. - Herndon - Dulles has a 4.5 star rating with 1,401 reviews.
When is Extended Stay America - Washington, D.C. - Herndon - Dulles open?
Extended Stay America - Washington, D.C. - Herndon - Dulles is open now. It will close tomorrow at 12:00 a.m.