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12190 Sunset Hills Rd., Reston, VA, 20190, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
キチネット・スタイルのホテル キチネット・スタイルおよび周りにレストラン、スーパーがあり生活しやすい。徒歩数分のイタリアン・レストランや、近隣のスーパーで食料を購入して食事をしました。スタッフは日替わりで変わりますが、みんなフレンドリーな人で気持ちがいいです。
Business response:
Thanks for being our guest. We are glad to read you liked the kitchenette in your room and that our location was perfect for your needs. Your feedback is appreciated as it will help us improve our service moving forward. It was a pleasure hosting you, and we hope to see you again soon. Sincerely, Hotel Management
Friendly & great location! Very friendly, satisfied with service at this location.
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing comfortable facilities and review like yours let us know we are on the right track. It was a pleasure serving you, and we look forward to hosting you again soon. Sincerely, Hotel Management
Nice hotel if you need a place to sleep and go. Nothing bad to write but nothing special to add either.
Business response:
Thank you for taking the time to share your feedback. We are pleased you were overall satisfied with your stay with us. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
Clean, convenient and affordable The hotel staff was friendly and efficient. The room was clan and I thoroughly enhoyed my stay.
Business response:
Jean, thanks for sharing your experience. It is a pleasure knowing you were impressed with your spotless room and that you liked the service offered by our staff. Thanks again, and we look forward to your next stay when in the area. Sincerely, Hotel Management
The hotel met our needs My husband had to attend a class at the Hyatt in Reston. Although the Hyatt has a wonderful reputation, it was a bit over our budget for a one night stay. Extended Stay American was the next best thing. It was only a 0.9 mile walk from our hotel using the W and OD (Washington and Old Dominion bike trail). This was actually another reason I chose this location as I planned to ride my bike while my husband was in his class. The check in staff were very friendly and helpful. Although a bit outdated in ca... read more
Business response:
Thank you for choosing to stay with us. We are glad you enjoyed your stay and that you especially appreciated our convenient location. We value your feedback as this will help us to improve our service and facilities moving forward. Thanks again for being our guest, and we hope to have the opportunity to welcome you back. Sincerely, Hotel Management
Business response:
Thank you for the 5-star rating. We are delighted your visit was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, Hotel Management
ハウスキーピングがない。 ハウスキーピングがないというのが、よくわからなかった。もう少しわかりやすい表示にしてほしかった。宿泊してから、フロントに注文をいうことになってしまった。また、食事付きとなっていましたが、内容はコーヒーとスナック菓子のようなものと、甘いカップケーキみたいなものでした。もう少し表現を変えたほうがいいと思います。
Business response:
Thank you for taking the time to review your stay. We are sorry we did not live up to your expectations and for letting you down. We hope you will give us another chance to provide you with the excellent service you should always expect from us. Sincerely, Hotel Management
I would stay here again. Good hotel at a great location.
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your feedback and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
Not good. Have to get clean towels or anything from the front desk
Business response:
We are sorry you were unhappy with our hotel policy. Being an Extended stay property, our services are designed for long-term guests to respect their privacy. We would like to inform you that all the in-room amenities are available at the front desk. We hope you consider staying with us again soon! Sincerely, Hotel Management
Extended Stay America - Washington, D.C. - Reston has a 3.7 star rating with 2,928 reviews.
Extended Stay America - Washington, D.C. - Reston is open now. It will close tomorrow at 12:00 a.m.