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Extended Stay America - Washington, D.C. - Reston

4.4
  • Hotels
  • Reston, VA

About this business

HospitalityHotels

Location details

12190 Sunset Hills Rd., Reston, VA, 20190, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.41,893 reviews
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Kazuhiro's profile image
Kazuhiro 
7 years ago

Business response:

Kazuhiro, thank you so much for the nice rating. It’s a pleasure knowing your overall visit with us was an enjoyable one. On behalf of everyone here, we invite you to stay with us again the next time you are in this area. Sincerely, Hotel management 

Kazuhiro's profile image
Kazuhiro 
7 years ago

乾燥に注意 このホテルというよりは、欧米のホテル全般の傾向ではありますが、冬期の乾燥は喉に悪いので日本からの旅行者の方はご注意ください。 バスタブの栓がが無かったのも日本人としては残念(外が寒いので、半身浴でいいから浸かりたかった) 

Business response:

Kazuhiro, thank you for the nice review of Extended Stay America. We are happy to know you liked everything that we offer. However, we are sorry you were unable to enjoy a warm soak in our bathtub. We are checking and re-installing stoppers in all the bathrooms. Thanks for bringing this to our notice. It was a pleasure having you here, and we look forward to welcoming you back again soon. Sincerely, Hotel management 

Anonymous's profile image
Anonymous 
7 years ago

Spent one night....did not feel comfortable there...happy to leave for a better hotel. Would not want to do an extended stay there. 

Business response:

Thank you for evaluating your stay. Your review indicates we have room for improvement in some areas. We hope you will give us a chance to redeem ourselves the next time you are in this area. Sincerely, Hotel Management 

Joel's profile image
7 years ago

Short stay, clean and quiet. The other reviews are fairly accurate. I choose this hotel for the location and price. I didn’t really need the kitchen. The desk clerk was very clear that daily maid service would not be available since I was not staying for three nights. She did mention that if I needed extra towel, they would be available at the front desk. The stairs are rusted out as others have reported. But they did a good job to make sure the sidewalks were shoveled and salted after an overnight snowfall. Also, I’m normal... read more

Business response:

Joel, thank you for being our guest and for staying at our hotel. We are delighted to know you were impressed with our convenient location and that you received an excellent service from our staff along with the great value we offer. All of us at Extended Stay America look forward to having another chance to show you our hospitality the next time you return to this area. Sincerely, Hotel Management 

Christopher's profile image
Christopher 
7 years ago

Great place Great location. Walkable by a short trail to Reston town center. 

Business response:

Christopher, thanks for being our guest at Extended Stay America and for the wonderful feedback. We are delighted to read you were benefited with our convenient location and that you had an enjoyable stay with us. We value your observation and have taken a note of it. It was a pleasure having you here, and we would love to host you back soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
7 years ago

Business response:

Thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you soon. Sincerely, Hotel Management 

Robert's profile image
Robert 
7 years ago

Business response:

Robert, thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management 

Andria's profile image
Andria 
7 years ago

Business response:

Andria, thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management 

Laura's profile image
7 years ago

Great Stay Friendly staff allowed my boyfriend and I check out an hour later. We will be going back! 

Business response:

Laura, thank you for acknowledging our outstanding service at Extended Stay America. We are committed to providing an excellent stay for every guest, and it is wonderful knowing we met your expectations. We hope to see you again soon! Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Washington, D.C. - Reston

How is Extended Stay America - Washington, D.C. - Reston rated?

Extended Stay America - Washington, D.C. - Reston has a 4.4 star rating with 1,893 reviews. 

When is Extended Stay America - Washington, D.C. - Reston open?

Extended Stay America - Washington, D.C. - Reston is open now. It will close tomorrow at 12:00 a.m.