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Extended Stay America - Washington, D.C. - Reston
- Hotels
- Reston, VA
About this business
Location details
12190 Sunset Hills Rd., Reston, VA, 20190, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great Falls Staff and accommodations were wonderful and location was great
Business response:
Chris, thanks for posting a review so future travelers can read about your pleasant experience here at Extended Stay America. We are so pleased to read that you loved our courteous associates and convenient location. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Great stay! Just need some utensils in the rooms if your going to have kitchens. Makes no sense to provide nothing.
Business response:
John, thanks for choosing Extended Stay America and for the wonderful feedback. We are delighted to read you had an enjoyable stay with us and that we met most of your expectations. Please note, to ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. Thanks again, and we hope you will consider giving us another opportunity so that we can provide you with an improved visit. Sincerely, Hotel Management
Decent hotel in good location. Stay was comfortable but did not understand why we had to call up and ask for coffee pot and dishes etc. should have been in room already. Also no soap to wash dishes.
Business response:
Julia, thanks for being our guest at Extended Stay America. We are glad to read you had a comfortable stay and liked our location. To ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. All the in-room amenities are available at front desk and its complimentary. It was a pleasure hosting you, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Smell of the kitchen bothered me I had an early flight and didn't want to wait so I requested to upgrade to a king from queen. It was actually a studio with kitchen/refrigerator/sink/cabinet next to the bed. It was actually nice at first glance though I didn't plan to cook at all. However, the smell from the kitchen filled the whole room which made me uncomfortable. There was no coffee maker either.
Business response:
Thank you for posting a review of your stay. We apologize for the problems with your room. We have shared your comments with our housekeeping staff, and we will be more diligent in our efforts. We appreciate your valuable feedback and look forward to having you stay with us again. Sincerely, Hotel Management
Great place for quick in and out If you are here for a quick visit to Northern VA for work, this is a great place to stay. There are plenty of places to eat within 2 minutes walking distance and a Target across the street. 10 minute walking distance is Reston Town Center.
Business response:
Thank you for writing a wonderful review of our hotel. We appreciate your nice comments about our convenient location close to a variety of restaurants and shopping. We receive many positive comments about our location so we are glad this contributed to making your stay a great one. All of us here at Extended Stay America appreciates your business and look forward to seeing you again. Sincerely, Hotel Management
Business response:
Thank you for your stay with us, and we appreciate you taking the time to share your rating. Our goal is to provide an excellent experience for every guest, we always want to know if there is anything we can do to improve your experience while you are here as we would love to ensure your 100% satisfaction. We appreciate your business and hope to see you on your next visit to our area. Sincerely, Hotel Management
Very convenient well priced for Dulless Airport Good location for overnight flight stop over. staff were helpful. Could use bath plugs but otherwise comfortable. Limited TV channel choice. Very good restaurants in same complex.
Business response:
Thank you for taking the time to share your feedback. We are pleased your stay with us was enjoyable and that you liked the value we offer. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
work lodging excellent and reasonable
Business response:
Christopher, thank you for sharing your wonderful review about your stay at Extended Stay America. We are delighted to read you had an amazing time here and found us to be a great value in the area. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Reston
How is Extended Stay America - Washington, D.C. - Reston rated?
Extended Stay America - Washington, D.C. - Reston has a 4.4 star rating with 1,893 reviews.
When is Extended Stay America - Washington, D.C. - Reston open?
Extended Stay America - Washington, D.C. - Reston is open now. It will close tomorrow at 12:00 a.m.