Extended Stay America - Washington, D.C. - Reston

Business response:

Daniel, thank you for choosing to stay at Extended Stay America. We are thrilled to read you loved the service provided by our courteous and enjoyed being close to so many attraction. Thank once more for including us in your travel plans, and we look forward to hosting you again soon. Sincerely, General Manager 

Business response:

Nixa, thank you for staying with us. We are pleased that with the exception of a few issues, you had a pleasant visit. We hope you will choose us another time so we can provide you with a much more satisfying experience. Sincerely, General Manager 

Business response:

Sean, we appreciate your four-star review. Ratings like yours help show we are doing things right. Thank you for staying at Extended Stay America - Washington, D.C. - Reston. We would love to welcome you back the next time you are in the area. Sincerely, General Manager 

Business response:

Thanks for the awesome feedback. We are delighted all went great during your stay and that you were satisfied with all our offerings. It was a pleasure hosting you at Extended Stay America - Washington, D.C. - Reston, and we look forward to welcoming you back soon. Sincerely, General Manager 

Business response:

Thank you for staying with us. We are glad you had an overall pleasant visit and that you liked our location. We value your feedback in regard to our facilities as it will help us improve our guest experience. We hope you will consider giving us another chance so we can serve you much better in the future. Sincerely, General Manager 

Business response:

We greatly appreciate your fantastic rating of Extended Stay America - Washington, D.C. - Reston. We enjoyed hosting you and hope we will continue to be your hotel of choice when your plans bring you back to our area. Sincerely, General Manager 

Business response:

Gonde, thank you so much for this awesome review. We are glad that everything went well during your stay and that your spotless room made for a memorable experience. Thanks again for choosing Extended Stay America - Washington, D.C. - Reston. We look forward to your next stay. Sincerely, General Manager 

Business response:

We certainly apologize for the issues you encountered which led to a disappointing stay as it is never our intention to lose focus on providing you with the hospitality you deserve. We will be sure to share your feedback with the entire team and will use it as a training tool to improve our performance. We truly regret the inconvenience caused, and please give us another opportunity to make a better impression on your next visit to our area. Sincerely, General Manager 

Business response:

Tiffany, thank you for sharing your 4-star rating of Extended Stay America - Washington, D.C. - Reston. We appreciate you choosing our hotel. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, General Manager