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Extended Stay America - Washington, D.C. - Reston
- Hotels
- Reston, VA
About this business
Location details
12190 Sunset Hills Rd., Reston, VA, 20190, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for the 5-star rating. We are delighted your visit with us was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, Hotel Management
good just what i wanted: quiet, private space to work and not be interrupted.
Business response:
Thank you for choosing to stay at Extended Stay America. We are delighted to know you enjoyed your time with us and were impressed with all the aspects of our hotel. It was a pleasure hosting you, and we look forward to seeing you again soon! Sincerely, Hotel Management
The stay was somewhat pleasant. Most of the hotel was clean and quiet. The location was far enough away frim the road that the traffic noise didn't disturb anyone. We did find a nail clipping, a dirty wash rag, and had found out the receptionist that had checked us in had charged us extra. The receptionist that checked us out was kind enough to correct the previous receptionist's mistake.
Business response:
Thank you for being our guest at Extended Stay America. We are pleased to know our staff was able to resolve the issue to your satisfaction and that you had an enjoyable stay with us. It was a pleasure having you here, and we hope to see you again soon. Sincerely, Hotel Management
Easy Easy access to business district
Business response:
Wow - Jeff, thanks for the awesome feedback. We are thrilled to know our location was perfect for your needs and that you were satisfied with all our offerings. It was a pleasure hosting you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Convenient hotel if you have an early flight Since the room is not smoke-free, the smoke can still be smelled through the quilt on the bed, which made me felt really uncomfortable. The another thing I want to complain is that the air conditioner seems broken. The temperature in the room was quite cold and I couldn't adjust it down. :( Expect those mentioned above, anything else is fine. Free wifi, quiet place, clean kitchen are good features.
Business response:
Thank you for staying with us. We are glad you had an overall pleasant visit, but we are sorry for the maintenance and odor issues you experienced in your room. We have shared your concerns with the respective teams for review and action. We hope to have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Serviceable Look, if you're staying here it's because you need an inexpensive place they has privacy. It's serviceable but not great. Location is excellent as is the staff, and that should be stressed. The staff was great.
Business response:
Thanks for evaluating your stay. We are delighted to know you were overwhelmed not only with our outstanding hospitality and convenient location but also with the value we offer. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
James, thank you for taking the time to share your nice rating about your stay with us. We are glad you enjoyed your stay and that our facilities and service were to your satisfaction. We hope the Extended Stay America will be your first choice every time you visit this area. Sincerely, Hotel Management
Empty Kitchen The accommodations were very satisfactory, but it would have helped to know beforehand that kitchen did not include utensils, dishes, glasses, cups,pots, pans or even paper towels. I understand the economy of doing this but I believe I would have had a more enjoyable experience if I would have been given an opportunity to prepare better. Other than that, I was happy with my stay
Business response:
John, it was a pleasure to have you as our guest at Extended Stay America. We are delighted to read you had a comfortable. To ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. We appreciate your feedback and hope to have you as our guest again. Sincerely, Hotel Management
Nice ... exactly & correctly pictured. Perfect. It was like staying in a studio apartment. The only negative feature is that most of the cable channels weren't available to me.
Business response:
Jenniferthank you for choosing Extended Stay America. We are pleased to know how much you liked your suite! We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Reston
How is Extended Stay America - Washington, D.C. - Reston rated?
Extended Stay America - Washington, D.C. - Reston has a 3.7 star rating with 2,928 reviews.
When is Extended Stay America - Washington, D.C. - Reston open?
Extended Stay America - Washington, D.C. - Reston is open now. It will close tomorrow at 12:00 a.m.