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Extended Stay America - Washington, D.C. - Reston
- Hotels
- Reston, VA
About this business
Location details
12190 Sunset Hills Rd., Reston, VA, 20190, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
trying to Live in Peace and Write a Book I like the place, I'm far from being Homophobic, but why else should I continue wanting to be out here if I can't even get Peace, I'm Not Lying the ways in which it appears that an employee who's employed at your Facility and Friends around the Country keep trying to make my Life beyond weird after a coma, I come out here trying to finish Writing a Book, I'm merely just trying to Live, yet others seem to just wanna get me in Jail, talking about Civil and Constitutional Violations of o... read more
Business response:
Robinson, thanks for the feedback of your stay at Extended Stay America - Washington, D.C. – Reston. We strive to provide our guests comfortable facilities and good service, and your rating and review shows you are happy. We appreciate you being our guest. Sincerely, General Manager
Good basic hotel Good basic hotel I normally stay at Homewwod Suited, so this was a bit of a different experience for me. On the negative side: Kitchen utensils were not in the room, they had to be brought up after we were already in the room. The staff member who initially bruught them up was pleasant but did not seem to happy about having to do so. The hotel does not have an elevator, so if you have heavy bags, you better be prepared for a bit of exercise. Again comparing this hotel with Homewood Suited, it does not h... read more
Business response:
Thank you for staying with us and for sharing your comments. We are glad to know how much you liked our location and the workout area, and that you got a good night’s sleep. That being said, we are sorry for any inconvenience caused here. We enjoyed hosting you and hope to be your hotel of choice when your plans bring you back to our area. Sincerely, General Manager
could use upgrade outside and rooms disappointed in the appearance, place is getting run down. no decaf coffee for breakfast!
Business response:
Joseph, thank you for the candid comments. Although your overall stay was satisfactory, I apologize for not meeting every expectation while you were here. We will certainly step up our efforts so your next stay is even better. We also appreciate your suggestion. Thanks for being our guest. We hope to have an opportunity to welcome you back again. Sincerely, General Manager
Business response:
Carl, many thanks for taking the time to post your rating online. Impressing our guests is our top priority, so we are glad that you were left with a good impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America - Washington, D.C. – Reston. Sincerely, General Manager
College Tours - Reston Room was okay. Luckily we spent very little time in the room. Location was ideal as it was near a Metro rail. We had to ask for linens which they brought promptly. They started sanding our door the second morning. Assumption they forgot someone was still in the room.
Nice hotel and close to areas I was working The stay would have gotten all great review but hotel staff stood outside my room and had loud conversations while smoking various times throughout the stay. The smoke filtered into my NON-smoking room.
Three day visit with pet friendly option. Close to area we visited. Room ok but appliances were in disrepair.. Outside grounds were in need of a major clean-up!
Adequate hotel close to my son's apt Great that they have access to the YMCA right next door.
Business response:
We want to thank you for writing a review of your stay. I'm glad that you liked the location and the surrounding shopping/restaurants are in around the property. Thank you again for your comments. We hope to see you again in the future.
Bom e barato Ótimo hotel para quem precisa pegar avião cedo em Dulles. Quarto limpo, grande e barato. As instalações pareciam um pouco sujas, principalmente os corredores de acesso aos quartos mas os quartos eram bem limpos.
Frequently asked questions about Extended Stay America - Washington, D.C. - Reston
How is Extended Stay America - Washington, D.C. - Reston rated?
Extended Stay America - Washington, D.C. - Reston has a 4.4 star rating with 1,923 reviews.
When is Extended Stay America - Washington, D.C. - Reston open?
Extended Stay America - Washington, D.C. - Reston is open now. It will close tomorrow at 12:00 a.m.