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Extended Stay America - Washington, D.C. - Reston
- Hotels
- Reston, VA
About this business
Location details
12190 Sunset Hills Rd., Reston, VA, 20190, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very friendly staff! Very friendly staff. Great proximity to Reston Town Center and wonderful restaurants.
Business response:
Robin, thank you for being our guest at Extended Stay America - Washington, D.C. - Reston. We are delighted to know our location was convenient for your needs and that you were impressed with the service provided by our staff. I will be sure to share your compliments with my entire team for a job well done. We appreciate your business and look forward to seeing you again soon! Sincerely, General Manager
Good place to stay The room was fine, the service people were very friendly. The location was great in proximity to everything we needed. Just hard to find at first. GPS address was off a bit.
Business response:
We appreciate the outstanding review! I am delighted to see how much you enjoyed your stay, especially our courteous associates and the location which was perfect for your needs. It was our pleasure hosting you at Extended Stay America - Washington, D.C. – Reston. We hope to serve you again soon! Sincerely, General Manager
Great location Check in was a huge hassle and "breakfast" isn't much but the room was nice and right in the middle of a restaurant and shopping district
Business response:
John, thank you for the review of our hotel. Your positive comments about your room and our location are greatly appreciated. I will share your concerns with my front desk staff as well as breakfast team in an effort to improve our service and facilities. We hope you will give us another chance to serve you better. Sincerely, General Manager
Good hotel for what needed Only syayed overnigjt, jut the toom datkening blinds allwed us to get some much needed sleep in the am.
Business response:
Thank you for sharing your positive feedback about Extended Stay America - Washington, D.C. - Reston. We strive to please all of our guests and your review tells us that we are meeting those goals. We appreciate you choosing us for your overnight stay and hope to see you again in the future. Sincerely, General Manager
trying to Live in Peace and Write a Book I like the place, I'm far from being Homophobic, but why else should I continue wanting to be out here if I can't even get Peace, I'm Not Lying the ways in which it appears that an employee who's employed at your Facility and Friends around the Country keep trying to make my Life beyond weird after a coma, I come out here trying to finish Writing a Book, I'm merely just trying to Live, yet others seem to just wanna get me in Jail, talking about Civil and Constitutional Violations of o... read more
Business response:
Robinson, thanks for the feedback of your stay at Extended Stay America - Washington, D.C. – Reston. We strive to provide our guests comfortable facilities and good service, and your rating and review shows you are happy. We appreciate you being our guest. Sincerely, General Manager
Good basic hotel Good basic hotel I normally stay at Homewwod Suited, so this was a bit of a different experience for me. On the negative side: Kitchen utensils were not in the room, they had to be brought up after we were already in the room. The staff member who initially bruught them up was pleasant but did not seem to happy about having to do so. The hotel does not have an elevator, so if you have heavy bags, you better be prepared for a bit of exercise. Again comparing this hotel with Homewood Suited, it does not h... read more
Business response:
Thank you for staying with us and for sharing your comments. We are glad to know how much you liked our location and the workout area, and that you got a good night’s sleep. That being said, we are sorry for any inconvenience caused here. We enjoyed hosting you and hope to be your hotel of choice when your plans bring you back to our area. Sincerely, General Manager
could use upgrade outside and rooms disappointed in the appearance, place is getting run down. no decaf coffee for breakfast!
Business response:
Joseph, thank you for the candid comments. Although your overall stay was satisfactory, I apologize for not meeting every expectation while you were here. We will certainly step up our efforts so your next stay is even better. We also appreciate your suggestion. Thanks for being our guest. We hope to have an opportunity to welcome you back again. Sincerely, General Manager
Business response:
Carl, many thanks for taking the time to post your rating online. Impressing our guests is our top priority, so we are glad that you were left with a good impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America - Washington, D.C. – Reston. Sincerely, General Manager
College Tours - Reston Room was okay. Luckily we spent very little time in the room. Location was ideal as it was near a Metro rail. We had to ask for linens which they brought promptly. They started sanding our door the second morning. Assumption they forgot someone was still in the room.
Frequently asked questions about Extended Stay America - Washington, D.C. - Reston
How is Extended Stay America - Washington, D.C. - Reston rated?
Extended Stay America - Washington, D.C. - Reston has a 4.4 star rating with 1,893 reviews.
When is Extended Stay America - Washington, D.C. - Reston open?
Extended Stay America - Washington, D.C. - Reston is open now. It will close tomorrow at 12:00 a.m.