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Extended Stay America - Washington, D.C. - Reston
- Hotels
- Reston, VA
About this business
Location details
12190 Sunset Hills Rd., Reston, VA, 20190, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice hotel Nice landscaping, friendly staff.
Business response:
We appreciate you kind comments on your stay with us. Based on your comments, it's pleasing to know our staff was friendly and accommodating. They will be informed on what a great job they are doing. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
Stayed here due to proximity to meetings I had to attend. I had to call the front desk shortly after arrival as the iron was missing from the room. Twenty minutes after the call somebody came to my room to ask me if i still needed the iron. When I said yes, he said he would bring one, but never returned. I ended up steaming everything in the small bathroom. The room's air conditioner never got as cold as what was indicated on the display. The next morning when I checked out, I asked if I could leave my suitcase for a few hou... read more
Average hotel experience all around. Location however is great!
This was my second stay at the hotel. The first stay my room was in the front of the building, my second stay I was in the back of the building. The first stay my room was quite at night, second stay a lot of people activity at night outside of my room.
Business response:
Thank you for taking the time to write a review of your stay. Please accept our apologies for the noise issues you experienced. In response to your feedback, I will be retraining our staff to make sure we are enforcing our quiet hours to ensure that each guest has a comfortable stay. Still, I am glad to read that we were able to accommodate your needs with a positive stay overall. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
还可以 还可以，有厨房，
Frequently asked questions about Extended Stay America - Washington, D.C. - Reston
How is Extended Stay America - Washington, D.C. - Reston rated?
Extended Stay America - Washington, D.C. - Reston has a 4.4 star rating with 1,893 reviews.
When is Extended Stay America - Washington, D.C. - Reston open?
Extended Stay America - Washington, D.C. - Reston is open now. It will close tomorrow at 12:00 a.m.