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12190 Sunset Hills Rd., Reston, VA, 20190, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Good Family Place Other than some confusion with the late check out, all went well.
be careful of third-party booking! due to overbooking problems I was given a smoking room and there is no other rooms available anywhere in the area due to conventions and business. It was disgusting and I was shocked that hotels even had smoking rooms. Other then the repulsive smell and their inability to do anything about it management did their best to accommodate me and give me a complementary hotel for two of the three nights and another voucher for future booking! Good move on their part I am satisfied!
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some alone time It was a very nice hotel a lot of restaurants to but I love to shop an they only had target in walking distance so I did no shopping this trip
Clean, comfortable, good price The room was attractive, clean, and comfortable. The staff was friendly and accommodating. I was delayed and called to let them know that I would be arriving well after midnight, and the response was, "you're good!" A parking space was available near my room, even with the late arrival. The low-speed Wi-Fi was barely adequate to check mail and visit a few websites; I did not choose to upgrade for the extra charge since I wasn't planning to stream videos or download large files. One set of elect... read more
Great value! No frills (external walkway and stairs) and intended to allow for in-room cooking and longer stay. However even for an overnight w/out family the room was very large, clean, quiet and comfy! The counter table space was great to spread out work with plenty out electrical outlets for laptop, phone and electronics. The inner courtyard was clean, quiet and inviting to sit and relax. In the morning the office supplied plenty of hot beverages, snack bars and fruit.
Business response:
Thank you so much for your kind words. I am so glad to read that you enjoyed our comfortable and spacious rooms. I’m thrilled we were able to provide you with a home away from home experience! Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Hard day nice stay We had a very long day missed our flights, vehicle problems etc. the manager had a hard time finding our rooms but handled my frustration professionally and made us feel at home. We were both exhausted so our late checkout was extended by a couple of hours and it made the rest of our dc trip pleasant.
Business response:
Thank you for choosing Extended Stay Hotels and for taking the time to provide feedback about your stay. We are glad that we were able to accommodate your needs and provide you with great customer service. I’m thrilled that we were able to provide you with a home away from home experience. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
I enjoyed my stay. The only thing that needs help is they ran out of towels and wash rags need more.
Extended Stay America - Washington, D.C. - Reston has a 4.4 star rating with 1,893 reviews.
Extended Stay America - Washington, D.C. - Reston is open now. It will close tomorrow at 12:00 a.m.