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Extended Stay America - Washington, D.C. - Reston

4.4
  • Hotels
  • Reston, VA

About this business

HospitalityHotels

Location details

12190 Sunset Hills Rd., Reston, VA, 20190, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.41,923 reviews
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Anonymous's profile image
Anonymous 
9 years ago

Clean, comfortable, good price The room was attractive, clean, and comfortable. The staff was friendly and accommodating. I was delayed and called to let them know that I would be arriving well after midnight, and the response was, "you're good!" A parking space was available near my room, even with the late arrival. The low-speed Wi-Fi was barely adequate to check mail and visit a few websites; I did not choose to upgrade for the extra charge since I wasn't planning to stream videos or download large files. One set of elect... read more

Steve's profile image
9 years ago

Great value! No frills (external walkway and stairs) and intended to allow for in-room cooking and longer stay. However even for an overnight w/out family the room was very large, clean, quiet and comfy! The counter table space was great to spread out work with plenty out electrical outlets for laptop, phone and electronics. The inner courtyard was clean, quiet and inviting to sit and relax. In the morning the office supplied plenty of hot beverages, snack bars and fruit. 

Business response:

Thank you so much for your kind words. I am so glad to read that you enjoyed our comfortable and spacious rooms. I’m thrilled we were able to provide you with a home away from home experience! Once more, thank you for posting your review. We look forward to having you visit with us again in the future. 

Justin's profile image
Justin 
9 years ago

Hard day nice stay We had a very long day missed our flights, vehicle problems etc. the manager had a hard time finding our rooms but handled my frustration professionally and made us feel at home. We were both exhausted so our late checkout was extended by a couple of hours and it made the rest of our dc trip pleasant. 

Business response:

Thank you for choosing Extended Stay Hotels and for taking the time to provide feedback about your stay. We are glad that we were able to accommodate your needs and provide you with great customer service. I’m thrilled that we were able to provide you with a home away from home experience. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! 

Debra's profile image
10 years ago

I enjoyed my stay. The only thing that needs help is they ran out of towels and wash rags need more. 

Anonymous's profile image
Anonymous 
10 years ago
David's profile image
10 years ago

Mildly surprised I was a little reticent after reading the reviews, but went ahead anyway and booked. I was mildly surprised, while the room seemed a bit oldish (the cabinets seemed to be fraying, overall it was clean comfortable, quiet and convenient. I believe it was a bit pricey, but that could be because of the neighborhood it is in. 

Anonymous's profile image
Anonymous 
10 years ago
theresa's profile image
theresa 
10 years ago

Extended Stay - Reston - Good The only issue I had was that I requested the coffee pot on my first day but didn't get it until the next day - and I had to then get a replacement since that one didn't work. Otherwise, no big issue - friendly staff, convenient location to food and shopping (Target, Carrabbas, Chipotle, walking distance to Reston Town Center), free wifi that I upgrade if I need to do intense work. 

joyce's profile image
10 years ago

Clean room, nice service Hotel has clean room. It has a small kitchen as extra. Nice place for a short stay. 

Business response:

Thank you for choosing Extended Stay Hotels and for taking the time to provide feedback about your experience. I am thrilled that we were able to accommodate your needs with a great stay. I’m so pleased to hear that you enjoyed our clean rooms and fully equipped kitchens. I truly appreciate your kind comments regarding our staff and the customer service they provided. Thank you for choosing Extended Stay Hotels. We hope to see you again soon. 

Frequently asked questions about Extended Stay America - Washington, D.C. - Reston

How is Extended Stay America - Washington, D.C. - Reston rated?

Extended Stay America - Washington, D.C. - Reston has a 4.4 star rating with 1,923 reviews. 

When is Extended Stay America - Washington, D.C. - Reston open?

Extended Stay America - Washington, D.C. - Reston is open now. It will close tomorrow at 12:00 a.m.