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Extended Stay America - Washington, D.C. - Reston

4.4
  • Hotels
  • Reston, VA

About this business

HospitalityHotels

Location details

12190 Sunset Hills Rd., Reston, VA, 20190, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.41,893 reviews
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Henrique's profile image
Henrique 
9 years ago

Good option if you have a car This is a good option if you have a car. The hotel is in front of the Target supermarket. Only 2 miles from the metro. It is a option if you want to visit Washington DC. 

Business response:

I want to thank you for taking the time to post a review of your stay. We appreciate you letting us know that our grab-and-go breakfast was not to your satisfaction. We are sorry for this issue, but are happy to read that we provided you with a positive stay overall. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area. 

O's profile image
9 years ago

Average I would rate higher but for the smell; it got to me. Not sure if it was the previous occupant or permanent with the room but i couldn't stand the smell. Breakfast was also a joke; it was just fruits and coffee. 

Business response:

I appreciate you taking the time to write a review of your experience with us. Please accept our apologies for the cleanliness issues you experienced. To uphold our company’s high standards, I will be reviewing our cleaning and room inspection procedures with our staff. Our team is committed to satisfying our guests, so we are very thankful for your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town. 

こうちゃん's profile image
こうちゃん 
9 years ago

レストン・ダウンタウンに近い安めの宿 仕事で行ったレストン・中心街のホテルが余りに高かったので、利用した(ここもモーテル形式の割には安くなかったのだが、会議期間中でホテルのキャパが少ない場所だったから仕方がないとは思う。)。予想したとおりの場所、設備だったので、可も無く不可も無くといったところ。 コメントでは無料WiFiのつながりが悪いということだったが、そのようなことはなく滞在期間中は順調に繋がった。また中心街への道は人通りがほとんど無いが、街全体が治安が良い雰囲気を醸しだし、ホームレスの方も1人も見かけなかったので、夜でも特に不安は感じなかった(ただし治安が良いといっても、米国であるので十分に注意すべきである。)。 注意すべきは、ハウスキーピングは、7夜以上の滞在、含まれている宿泊料でないと、追加料金を支払わないと行ってくれない。ただし、タオル、シャンプー等はフロントに申し出れば取り替えてくれる。また電子レンジ、冷蔵庫、電気レンジ、食器類は備え付けられているが、調理器具はなかった。これも申し出れば借用できるとのこと。 

steve's profile image
9 years ago

great value very comfortable. full kitchen. basic free breakfast 

Business response:

Thank you for choosing Extended Stay Hotels and for taking the time to provide feedback about your experience. It was a great pleasure for me to read the comments you submitted. I’m so glad you enjoyed our fully equipped kitchens, grab-and-go breakfast and comfortable rooms. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. 

Susan's profile image
9 years ago

Extended Stay at Reston was a positive experience We were very happy with our stay. The front desk staff were very helpful, the room was small but very clean with all the amenities available (upon request). Being that we stayed short-term (four nights) their policy is to not provide room service, but we did have housekeeping check in on us to be sure we had everything we needed. The location was excellent, the courtyard very pretty, and the value was outstanding. 

Business response:

Thank you so much for posting a review of our property. I’m thrilled we were able to provide you with a home away from home experience! I truly appreciate your kind comments regarding our accommodating staff, comfortable rooms and great value. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! 

Thomas N.'s profile image
Thomas N. 
9 years ago

Room with a few problems Hotel claimed (posters at registration desk) to have a complete set of dishes and cookware in each room. Our room had none of this. We had to ask for two coffee cups (which they brought us promptly). We didn't plan to cook or eat in room, so it wasn't a problem. Shower head was a water saver that hardly put out enough water to get me wet. I would give it a D. There was also only one washcloth in the initial linen inventory. They brought us more when I asked. Other than that, the room was OK. 

Brian's profile image
9 years ago

Pleasantly surprised I stayed here while visiting Washington DC as it was minutes away from the metro. There is a Chipotle, Chic Fil-A, Carabbas and a Potbelly's within a 2 minute walk. Other than the black mold on the air vent in the lobby, the stay was pleasant. Will definitely stay again. 

Anonymous's profile image
Anonymous 
9 years ago
Guðný S's profile image
Guðný S 
9 years ago

Frequently asked questions about Extended Stay America - Washington, D.C. - Reston

How is Extended Stay America - Washington, D.C. - Reston rated?

Extended Stay America - Washington, D.C. - Reston has a 4.4 star rating with 1,893 reviews. 

When is Extended Stay America - Washington, D.C. - Reston open?

Extended Stay America - Washington, D.C. - Reston is open now. It will close tomorrow at 12:00 a.m.