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Extended Stay America - Washington, D.C. - Reston
- Hotels
- Reston, VA
About this business
Location details
12190 Sunset Hills Rd., Reston, VA, 20190, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Ideal for what it is If you are looking for a minimalist stay -- no muss, no fuss, no noise, kitchenette with working fridge & microwave, reliable Internet -- this is it. Motel -- drive-up to your own door -- solid beds for a good night's sleep, clean.
Business response:
Thank you for choosing Extended Stay Hotels and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. I truly appreciate your comments regarding our property and our amenities. I am thrilled we were able to provide you with a comfortable stay! Thank you again for your positive and constructive comments. I have shared them with our entire team. We would love to see you again, should your travels bring you back to our area.
DOUBLE CHECK YOUR RESERVATON WITH THE HOTEL THE HOTEL ITSELF WAS FINE, WE WOULD STAY HERE AGAIN...THE ONLY PROBLEM WE HAD WAS WHEN WE ARRIVED OUR RESERVATION WASN'T SHOWING UP IN THE SYSTEM...SO WE HAD TO CALL HOTELS.COM AND GET THEM TO RESEND THE RESERVATION INFORMATION BC IF IT DIDN'T SHOW UP, WE WERE TOLD ALL THE ROOMS WERE BOOKED AND THERE WOULDN'T BE A ROOM FOR US. THANKFULLY IT WAS RESOLVED WITHIN AN HOUR AND WE WERE ABLE TO GET A ROOM.
Reston ExtendaStay The people at the front desk were genuinely friendly and helpful. They apologized for the smell of soup that seemed to permeate my room. My only negative item is that the commercial washers, being HE, don't seem to be cleaned regularly and all my clothes smelled after I used them.
Good for the price Overall satisfied. Some areas that needed improvement ....Outside area could have been cleaned more frequently. Vending machine was broken down the entire time we were there. Complimentary Breakfast was very Spartan. I was hoping for at least some muffins and/or breakfast buns besides coffee and packaged snack bars & fruit.
It was very comfortable, great staff. I needed ice and the ice from the ice makers would have taken forever..... so this very nice lady showed up with ice a few minutes later.
Business response:
Thank you for choosing Extended Stay Hotels and for taking the time to provide feedback about your experience. I am glad that we were able to provide you with a comfortable stay. I am thrilled to hear our staff went above and beyond to make your stay with us more enjoyable. We strive to create a memorable, exceptional âhome away from homeâ for all of our guests. Knowing that we achieved that goal with you means so much to us. Thank you again for your positive comments. I will share them with our entire team. We look forw... read more
レンタカーを使わない場合は注意してください いわゆる「モーテル」スタイル。すぐ近くにスーパーがあるので便利。 但し、レストンのダウンタンからの道が夜は暗くて人通りが無いので注意。 ホテル前にタクシーが常駐しているわけではないので、レンタカーを借りておくか、Uberを準備しておくことをお薦めします。
Close to some restaurants, Target and the YMCA Slept incredibly well; staff was friendly; room was decent and had great lighting for working and reading. Getting wifi was only $3.99 for the day - most big hotels charge $10 Caveat is that you had to request cookware and cutlery - no kettles.
Business response:
Thank you for choosing Extended Stay Hotels and for taking the time to provide feedback about your experience. I apologize that our dishware policy was not explained to you upon check-in. Extended Stay America wants to guarantee that all the dishware we offer is sanitized for each guest which you did not find any in your room upon arrival. Still, we are glad to read that we were able to provide you with a comfortable stay overall and that our staff provided you with great customer service. Thank you for choosing Extended Sta... read more
Frequently asked questions about Extended Stay America - Washington, D.C. - Reston
How is Extended Stay America - Washington, D.C. - Reston rated?
Extended Stay America - Washington, D.C. - Reston has a 4.4 star rating with 1,923 reviews.
When is Extended Stay America - Washington, D.C. - Reston open?
Extended Stay America - Washington, D.C. - Reston is open now. It will close tomorrow at 12:00 a.m.