This profile has been claimed by the business owner or representative.
Extended Stay America - White Plains - Elmsford
- Hotels
- Elmsford, NY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
118 W. Main St., Elmsford, NY, 10523, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great location for our needs. Church .2 mile away. Italian bakery we like within walking distance. Really liked having a full size frig. in the room for our take-home pizzas and Italian pastries. Pretty much was there just to shower and sleep. Kida were disappointed that tv didn't have Food Network, LOL. On a down note, noticed hallways were not vacuumed each day(same crushed something and pieces of paper on floor for 3 days). Also found shampoo bottle from last guest in shower that made me wonder how good housekeeping was. ... read more
Business response:
Christel, thank you for staying at Extended Stay America. We are glad to know you enjoyed our ideal location and that you liked our well-equipped kitchen. However, we are sorry for the problems you encountered. We have shared your feedback with the appropriate team so that we can improve our future guest's experience. Thank you again for being our guest. We look forward to your next visit! Sincerely, Hotel Management
Average Rating ***Stairwell to parking lot were hot and dark and had a weird smell. ***WiFi was weak. ***No king size bed.
Business response:
Rohan, thank you for being our guest. We are pleased you enjoyed your stay overall, but we missed meeting some of your expectations. We are sorry we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
It was all just ok but the property was conveniently situated.
Business response:
Thank you for sharing the nice review of your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and that you enjoyed our location. Thanks again, and we hope we have the pleasure of hosting you again. Sincerely, Hotel Management
Meh... Very limited food options without vehicle. A bit run down and not well maintained or cleaned.
Business response:
Thank you for staying with us and for taking the time to post a review. We regret you did not like our food offerings and apologize for the cleanliness issues you encountered during your visit. We will follow up on your concerns to ensure we are well poised to serve our future guests. Thank you again, and we hope you will consider giving us a second chance the next time you are in the area. Sincerely, Hotel Management
Amazing Service The hotel itself is out dated. The company needs to get new carpet or a very thorough clean, one of the building elevator and the parking elevator were out of order, there was a horrible smell within the hotel. BUT the service was SPECTACULAR. Amanda at the front desk very helpful! I had driven in from Houston, TX, (31 hours) with my husband, 9 yr old daughter and 4 yr old son and check in was quick and she gave us great suggestions. Amanda even printed some work related documents for me, gladly re-printed du... read more
Business response:
Thank you for sharing the details of your stay at Extended Stay America. As we are committed to providing exceptional service, it is associates like Amanda who helps us achieve those goals. She will be thoroughly delighted to hear your praises. We value your feedback and are eagerly looking forward to serving you well again. Sincerely, Hotel Management
I just like the location of the place and its parking space. I worked with a hotel in Manhattan and i can assure u we dont have a parking
Business response:
Thank you for sharing the details of your stay at Extended Stay America. We are glad you enjoyed the convenience of our location and that you could make good use of the parking facility. It was a pleasure hosting you, and we hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - White Plains - Elmsford
How is Extended Stay America - White Plains - Elmsford rated?
Extended Stay America - White Plains - Elmsford has a 4.2 star rating with 1,428 reviews.
When is Extended Stay America - White Plains - Elmsford open?
Extended Stay America - White Plains - Elmsford is open now. It will close tomorrow at 12:00 a.m.