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Extended Stay America - White Plains - Elmsford
- Hotels
- Elmsford, NY
About this business
Location details
118 W. Main St., Elmsford, NY, 10523, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I found this hotel last minute prior before to this. Very clean and very convenient to stores locally. Staff is very friendly and helpful in anything.
Business response:
Nicole, thank you for the glowing review of Extended Stay America. We believe that excellent customer service, our prime location, and well-kept property makes us an amazing choice. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Very nice employees, limited parking for high-top vehicles. Has a parking garage with height restriction.
Business response:
Craig, thank you for posting your review of Extended Stay America. Our goal is to provide an exceptional experience for each of our guests. It was a pleasure to read about the service you received from our staff. They will be pleased to hear their efforts are noticed and appreciated by our guests. However, we regret any inconvenience caused. We hope you will stay with us again the next time you visit the area. Sincerely, Hotel Management
I like the convince to stores in the area and staff help was great..parking was GD. Price to stay excellent..most important the asst.manger allowed me to check in early..that meant alot to and my wife...the only thing I DNT like beds way to soft hurt my back..but I will b there next month
Business response:
Thank you for your recent stay at Extended Stay America. We are happy you enjoyed your stay and our convenient location. We are also glad that you found us to be a good value and liked our outstanding service. Reviews like yours encourage the team to keep up the good work. Thank you again for your feedback, and we look forward to your next visit. Sincerely, Hotel Management
Front desk in the evening/night of the day was not available and not attentive.
Business response:
Thank you for reviewing your experience at our hotel. We apologize for the issues you encountered at our front desk. Your comments have been shared with our entire staff to ensure our focus remains on exceptional service. Thank you again for being our guest, and we would appreciate you giving us another opportunity to serve you with a much better stay. Sincerely, Hotel Management
Front desk personnel were soooo friendly and helpful
Business response:
Rachel, thank you for posting your kind review of Extended Stay America. We are delighted you enjoyed your stay at our hotel. We also appreciate your kind compliments about our Front Desk Team and will be sure to share your comments with them as they will be so pleased. Thank you again for being our guest, and we look forward to seeing you soon. Sincerely, Hotel Management
It served our purpose of clean room and somewhere to stay.
Business response:
Ohstar, thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are happy you enjoyed your stay at our hotel. We appreciate your feedback and hope to welcome you again soon. Sincerely, Hotel Management
You get what you pay for. You can’t beat the price but you get what you pay for. Hotel can use a good vacuuming.
Business response:
Craig, thank you for staying with us and for taking the time to post a review. We are happy that overall, you enjoyed your stay. However, we apologize for the cleanliness issues you encountered during your visit. We will follow up on your concerns to ensure we are well poised to serve our future guests. Thank you again, and we hope you will consider giving us a second chance the next time you are in the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - White Plains - Elmsford
How is Extended Stay America - White Plains - Elmsford rated?
Extended Stay America - White Plains - Elmsford has a 3.2 star rating with 2,311 reviews.
When is Extended Stay America - White Plains - Elmsford open?
Extended Stay America - White Plains - Elmsford is open now. It will close tomorrow at 12:00 a.m.