Extended Stay America - Wilmington - New Centre Drive

M 

on Expedia

7 years ago

Absolutely disgusting Arrived at 9:00 PM. Faint mold smell when you walk into the room. Looked like someone peed on the back of the bathroom door. There was a 1/4 of toilet paper roll left with no extra roll. Smoke alarm hanging from the ceiling and not working. Long black hairs, pubic hairs, and stains on bed sheets and mattress covers. Mold inside microwave. Dirt on phone around the button numbers. I took pictures and showed them to the front desk clerk. Found another hotel and quickly left at 10:00 PM. 

Julia 

on Expedia

7 years ago

There was blood on the comforter 

lee 

on Expedia

7 years ago

Afraid to take my shoes off This has to be the worst hotel I've stayed in in a very long time. My shoes stuck to the floor you could hear your fingers pull away from the door knob the first room smelled like cigarette smoke so bad I had asked to change rooms. I'm not sure where this renovation took place they speak of but it certainly isn't in the rooms. 

Brenda 

on Expedia

8 years ago

DISGUSTING When we took off our sandles, dirt covered your feet. Bedding sheets were OLD with yellowed striping. Bed Coverlet was OLD and dirty looking with thread hangings all over. Table Chairs were broken and hanging forward.....rolled all over floor would not stay in place. We were going North from Myrtle Beach to get away from Hurricane Irma. The day before on TV, they publicized that ALL motels were waving the fee for Animals. That was NOT the case with this Hotel. They charged a HIGH Rate for a little 6 pd Chihuahua t... read more

Bob 

on Expedia

8 years ago

Bare room! No ICE no cups. No plates - Nothing! Apparently, you have to ask for bare essentials like cups at check in. I think that a coffe maker is extra. I was not told about this at check in. If you want ice, be prepared to have time to freeze it yourself! I had a smoke free room with cigarette burns on converter and blanket. Will not stay there again! 

Alco 

on Expedia

8 years ago

NEVER NEVER NEVER NEVER EVER WILL I STAY THEIR Service was the worst ever toilet handle was broke when I checked into my room and was never fixed by staff I had to fix it found a bug in my bed and the bathroom shower holds all the water while you taking a shower.