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Extended Stay America - Wilmington - New Centre Drive
- Hotels
- Wilmington, NC
About this business
Location details
4929 New Centre Dr., Wilmington, NC, 28403, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Judith, thank you for taking the time out of your busy schedule to post your complimentary rating regarding your experience at Extended Stay America. We appreciated having you as our guest and look forward to welcoming you back on your next trip to the city. Sincerely, Hotel Management
Fine. Big rooms. Good price. A little dingy, but clean enough for me. Definitely had a smoke funk, but nothing overpowering. Almost never saw a staff member at the check-in counter. Fine place to stay if you don’t have allergies and aren’t a clean freak.
Business response:
Nathan, we appreciate your stay and for taking time to leave feedback. It's great to read about the enjoyable aspects of your visit, and we apologize for the difficulties you experienced. Your review will be discussed with the management team to make necessary corrections. We appreciate your comments and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Business response:
Judith, we're glad to know you enjoyed your stay at Extended Stay America. It’s a pleasure knowing you had an overall great experience. We hope to welcome you back soon for another enjoyable visit. Sincerely, Hotel Management
We Love Yall! We always stay here. We love this hotel.
Business response:
Samantha, thank you for making Extended Stay America your preferred hotel. There is no better compliment than a guest who keeps coming back time after time. We are thrilled to know you had a great stay with us and that you loved our hospitality. It is always a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Paul, thank you for staying at Extended Stay America. We are glad our service and facilities were to your satisfaction. It was our pleasure having you with us. We look forward to welcoming you back soon. Sincerely, Hotel Management
Amazing
Business response:
Edward, many thanks for choosing Extended Stay America, and we are happy to see your time spent with us was comfortable. We are thrilled we met and exceeded all your expectations and look forward to welcoming you back when in the area. Sincerely, Hotel Management
Feels Like Home Very nice clean hotel with a friendly staff. Conveniently located beside Walmart, Target and numerous restaurants. Would definitely recommend this hotel.
Business response:
Thank you for choosing to stay at Extended Stay America. We are delighted to read you loved the service provided by our courteous associates and were impressed with the comfort of your well-appointed room. Thanks once more for your business, and we look forward to having you as our guest again in the near future. Sincerely, General Manager
One night stay It was just an overnight stay. Room was clean, quiet and comfortable. Only complaint is the elevator was dirty when I got there, and stayed dirty for awhile, but it was eventually cleaned
Business response:
Thank you for being our guest at Extended Stay America. We are delighted to know you enjoyed your overall stay and were impressed with the comfort of your room. I have shared your concern in regard to the elevator with my housekeeping team to ensure it never happens again. It was a pleasure hosting you, and we look forward to welcoming you back soon! Sincerely, General Manager
Great staff First room smelled like mildew. The A/C unit had what appeared to be mold/mildew. Telephone did not work. The agent at the desk immediately gave us another room which was comfortable and clean. All the staff was friendly and professional.
Business response:
Anita, thank you for bringing these issues to our attention. We sincerely apologize for the cleanliness issues you experienced during your stay at our hotel. Please know that your feedback will be used to improve our service delivery and prevent these things from happening in the future. On a positive note, we are really happy to know our team resolved the issues to your satisfaction while you were here and that you had comfortable stay. It was our pleasure accommodating you, and we look forward to your future visits. Since... read more
Frequently asked questions about Extended Stay America - Wilmington - New Centre Drive
How is Extended Stay America - Wilmington - New Centre Drive rated?
Extended Stay America - Wilmington - New Centre Drive has a 3.2 star rating with 2,156 reviews.
When is Extended Stay America - Wilmington - New Centre Drive open?
Extended Stay America - Wilmington - New Centre Drive is open now. It will close tomorrow at 12:00 a.m.