This profile has been claimed by the business owner or representative.
Extended Stay America - Wilmington - New Centre Drive
- Hotels
- Wilmington, NC
About this business
Location details
4929 New Centre Dr., Wilmington, NC, 28403, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Convenient You get what you pay for. This is a very old hotel and the rooms are tired and dated. Don’t hold your breath for the breakfast...it is weak coffee, a granola bar or pre-packaged muffin. The staff are very polite and friendly and in a pinch it works.
Business response:
Thank you for your feedback. Although you liked our associates, we are sorry for the multiple issues you experienced during your stay and regret the inconvenience it caused. Your feedback is of utmost value, and we will use it as a training tool to improve our performance moving forward. We hope the positive aspects of your visit will bring you back to our hotel. Sincerely, Hotel Management
Overall, my stay at this hotel was good. There was one minor thing that surprised me and that's when I asked for a copy of my receipt I was told that due to me booking thru third party I would receive my copy from hotel. com.
Business response:
Thanks for being our guest at Extended Stay America. We are pleased your stay with us was enjoyable. That being said, I regret the incompetence you experienced with the third party website. Regarding your concern about the receipt we would like to mention that while making the reservationthroughthe third party website, a guest usually gets the receipt at the same point of time. If we could be of any further assistance, we would be happy to be of service. Thank you for your feedback, and we hope that you will choose us again ... read more
It was perfect! Great stay. It was a last minute "I need a hotel stay" I was supposed to stay with a friend and that didn't work out. I was pleasently surprised with the quality. Great staff. Only downside is I inquired about a monthly rate if I get the position so that I do not have to rush into an apartment in an area I do not know. I was shocked that is was approximately 1800.00. That's outrageous. Other than that it was great.
Business response:
Christina, thank you for staying at Extended Stay America. We are glad you liked our courteous service and had a nice time with us. That being said, we are sorry if we missed meeting some of your expectations. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Inexpensive place to stay. Inexpensive. I got a queen sized bed, non-smoking suite (with kitchenette) on the second floor for less than $70 a night (taxes included) over a weekend (non-peak season). Breakfast was very skimpy! Consisted of packaged muffins and packets of Sanka!
Business response:
Mark, thank you for sharing your wonderful experience at Extended Stay America. We are delighted to read you had a good time here and found us to be a great value in the area. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, Hotel Management
Nice hotel Nice room. It had a kitchen. Staff was friendly. I gave my review don’t ask me for more or I will never do a review again
Business response:
Thank you for choosing to stay at Extended Stay America. We are delighted to know you enjoyed the comfort of your well-equipped room and that you were impressed with the service provided by our staff. We look forward to having you as our guest again soon! Sincerely, Hotel Management
Business response:
Terence, thank you for your nice rating. We are glad you had a great stay and enjoyed all that we offer at our hotel. We look forward to seeing you again at Extended Stay America. Sincerely, Hotel Management
Business response:
David, we appreciate your feedback. We are sorry there were few issues which kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect stay. Sincerely, Hotel Management
Business response:
Thank you for staying at our Extended Stay America and rating us this high. It was a pleasure having you as our guest, and we look forward to your future visit. Sincerely, Hotel Management
I was able to get in early due to my travel being fast. I was waived the fee as a courtesy and the front desk was very informative. Sarah was superb
Business response:
Thank you for sharing your wonderful review of Extended Stay America. We are delighted to read you enjoyed your time with us and that our associate Sarah left you with a good impression. She will be pleased to hear your compliments. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Wilmington - New Centre Drive
How is Extended Stay America - Wilmington - New Centre Drive rated?
Extended Stay America - Wilmington - New Centre Drive has a 3.2 star rating with 2,156 reviews.
When is Extended Stay America - Wilmington - New Centre Drive open?
Extended Stay America - Wilmington - New Centre Drive is open now. It will close tomorrow at 12:00 a.m.