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Extended Stay America - Wilmington - New Centre Drive
- Hotels
- Wilmington, NC
About this business
Location details
4929 New Centre Dr., Wilmington, NC, 28403, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
pet friendly hotel nice staff hot breakfast great location but I got in late so couldn't find food other than Harpoon Larry's which was ok (think the name is right) very friendly staff. huge hole in wall in bathroom that needed repair was the only glaringly obvious concern. room clean. pillows and bed very comfy (and I have back problems so that says a lot!) very very friendly with dogs that is why I stayed here. thank you :) easy parking lot, good spot will stay again!
Business response:
Beth, it was a pleasure to have you as our guest at Extended Stay America. We are delighted to read you liked the spaciousness of your room and the attentive service provider by our staff. Your feedback in regard to the bathroom will be shared with our maintenance team. Thank you for taking time to write about your stay. We look forward to your return visit. Sincerely, Hotel Management
Thanks!! Polite staff, Very CLEAN great price rate! I highly recommend staying here if ever visiting Wilmington, NC. Thanks Extended Stay America.
Business response:
Alisha, thanks for the excellent review of Extended Stay America and recommending us to others. It is a pleasure to learn that you liked our well-maintained property and you were impressed with the courteous service provided by our staff. On behalf of everyone here, we thank you for the recognition and invite you to enjoy the same on a future date. Sincerely, Hotel Management
Business response:
David, thank you for being our guest and letting us know your overall visit was a pleasant one. Although we make every effort to be perfect, sometimes we fall short. We hope you will consider giving us a second chance in the future. Sincerely, Hotel Management
Close to college Bring your own pillows, theirs were flat. My husband said you could put a pillowcase on a washcloth and have the same thing.
Business response:
Aaron, thank you for being our guest at Extended Stay America. We are happy your overall experience was enjoyable, but we are sorry for your disappointment with our pillows. We hope this did not overshadow your otherwise positive stay with us and that you will choose us again in the future. Sincerely, Hotel Management
Room clean and pleasant. Refrigerator quite noisy-we unplugged it. Breakfast is very slim- prepackaged muffins. This hotel is good for a quick stop and minimal services.
Business response:
Thank you for your candid feedback. We are glad that your overall stay was enjoyable, but we are sorry for not living up to all of your expectations. We appreciate you letting us know how we can improve as well as what we are doing right. We hope to see you again and have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management
Convenient Hotel Location in Wilmington The hotel was easy to find although the sign isn't lit in the driveway so that was hard to find coming in after dark. The room was simple and basic. No extras or extravagance. They don't change linens or towels every night which wasn't a huge deal. The linens were clean but the pillow itself was yellow stained from drooling. The bed was comfortable enough for our short stay. The hotel was pretty quiet while we were there. Affordable and close to shopping and food it worked for what we ... read more
Business response:
Madison, thanks for the kind review. We are delighted to know you were impressed with our ideal location and that we were able to meet your expectations at an affordable price. Thanks once more for being our guest, and we look forward to seeing you again soon. Sincerely, Hotel Management
It was good experience check out extension could have been longer
Business response:
Anthony, thank you for your kind review and letting us know your stay at Extended Stay America was pleasant. Thanks again for being our guest, and we hope you will allow us to be of your service again in the future. Sincerely, Hotel Management
Good value hotel. Was nice and convenient to most everything.
Business response:
Thank you for guest at Extended Stay America. We are happy to know our location was ideal for your needs and that you were impressed with the good value we offer. It was a pleasure hosting you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Pot Smokers The entire first floor smelled like pot, and our room smelled like cigarettes. We left early as a result, unfortunately. On the positive side, hotel staff is extremely courteous, helpful, and professional.
Business response:
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management
Frequently asked questions about Extended Stay America - Wilmington - New Centre Drive
How is Extended Stay America - Wilmington - New Centre Drive rated?
Extended Stay America - Wilmington - New Centre Drive has a 3.2 star rating with 2,156 reviews.
When is Extended Stay America - Wilmington - New Centre Drive open?
Extended Stay America - Wilmington - New Centre Drive is open now. It will close tomorrow at 12:00 a.m.