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Extra Space Storage
- Self Storage
- Los Angeles, CA
About this business
Location details
2800 W Pico Blvd, Los Angeles, CA, 90006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 6:00 p.m. | |
| Tue | 08:00 a.m. to 6:00 p.m. | |
| Wed | 08:00 a.m. to 6:00 p.m. | |
| Thu | 08:00 a.m. to 6:00 p.m. | |
| Fri | 08:00 a.m. to 6:00 p.m. | |
| Sat | 08:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
This place, or, probably the company, is running a total scam. What they don't tell you when you take all the time, money and energy to move all of your things in here is that they raise your rent after 5 months, and then again 9 months later. I'm paying 24% more than I was a year ago. They didn't tell me that they were going to just steal from me like that. Also, at this particular location the large freight elevator can only be used by one person at a time, and the smaller elevator is usually broken, and if it's not th... read more
If you value your possessions, your sanity, and/or your dignity, do NOT, under any circumstances store your belongings here! The staff have all been categorically disrespectful, rude, incompetent, and unprofessional in the most extreme senses of all of those. I have been lied to - about the space itself, the elevators in the building, and the actual cost of service. I have been harassed - with endless phone calls when it's some error in THEIR system that prevented a payment from going through on time. They disabled my auto... read more
Business response:
Hi Heather, We are very sorry to hear that your payment issues at our facility on Pico Blvd. We definitely strive to provide high level customer service and are upset to hear about your experience. We would like to resolve this with you so please send us an email at helpmarketing@extraspace.com with your unit number so we can resolve this right away. -Extra Space Storage
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.7 star rating with 1,301 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 6:00 p.m.