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Extra Space Storage
- Self Storage
- Van Nuys, CA
About this business
Location details
15101 Raymer St, Van Nuys, CA, 91405, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Whenever we need storage, we rely on Extra Space. The prices work well for our budget and Brandon is the best.
I'm very happy to rental here 😄
So far I am very pleased with my experience. Although it was hard to reach a rep, my call was returned. I was helped by Brandon, who was super friendly and made this an easy process. He sent me two videos to help me determine which size I needed. Thanks to this I realized I needed a bigger storage than I initially thought. Brandon also sent me a video showing how to lock up my storage. He was a great help and I am very happy with the size of the room (I was really worried about getting the wrong size) and my experience so fa... read more
Business response:
Hi Lidia, thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Brandon! Our team will continue to work hard to meet your storage needs, so let us know if you need anything else at 888-storage.
Juan & Brandon were very helpful & accommodating!!
Business response:
Thank you for the review, Ramir! We pride ourselves on having a helpful, accommodating staff and are so happy Juan and Brandon were able to assist you! Let us know if you need any future assistance!
My girlfriend, sadly, passed away, and I had to clear out her apartment. I only realized near the end of moving everything out, that she had more belongings than I had room to store them, or time to sell or donate them. It became clear I needed a storage unit, immediately. Extra Space Storage was nearby and had great reviews. I was concerned they might not have a unit available on such short notice. However, Brandon worked with me, and within an hour or two of first contacting them, I had a unit secured and was able to start... read more
Excellent facility. Very fair price. Decent location. Intelligent, efficient, and friendly service.
Business response:
Robert, thank you for the rating. We want all of our customers to have 5-star experiences and are disappointed we fell short. Please call 888-storage with more details so hopefully, we can improve your experience next time!
The mgr @ this location is well informed, professional, & caring! Brandon runs this location very well. The property is clean, his other mgrs r knowledgeable, & most friendly! My only concerns r that rates gets raised too frequently & the homeless encampment on 1 side of the property. But Brandon is working with local government to keep the ussues under control. He is definitely a hands-on mgr!
Business response:
Hi ML, thank you for leaving us a review! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience with Brandon reflects that! Your kind words and feedback mean a lot to us! Don't hesitate to contact us directly if you have any concerns about your rental rate.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 1,000 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open tomorrow at 6:00 a.m.