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Extra Space Storage
- Self Storage
- Cathedral City, CA
About this business
Location details
36000 Cathedral Canyon Dr, Cathedral City, CA, 92234, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Olivia was awesome! Very helpful and made sure everything was in order including signing up for the APP and great at explaining every derail. Also was very helpful showing me the potential units. Found a climate control for me. Thank you very much!
Best customer service! Olivia was amazing & super friendly! Definitely recommend this location!
WOW! I wish I could leave 10 stars. As we all know, having to temporarily rent and use a storage unit is about as fun as going to the DMV, or filing your taxes at tax time! But then I found this place....and mostly the manager, Elaine!! My storage unit experience this time has been an awesome one, and that has mostly to do with Elaine. As someone who was in charge of customer satisfaction at a highly stressful job, I know the challenges of providing exceptional customer service , and still keep the office and admin flow... read more
Business response:
Thank you for sharing your wonderful feedback. We are thrilled to hear about your positive experience with Elena at our Cathedral City location. We appreciate your kind words and are glad we could make your storage experience stress-free.
Emmanuel is EXCELLENT in Customer Service. He went above on beyond making sure I was/am fully setup, ready to move belongings. Highly recommend!
Business response:
Hi Cr, thanks so much for your review! We are thrilled to hear your experience with Emmanuel was positive and are always here to help with your storage needs! Give us a call at (760) 328-3733 or stop by the office if you need anything!
Great place. Considerate, helpful staff and clean, well-monitored facilities. Would definitely recommend them.
Business response:
Wow, thanks, Shelley! We appreciate our customers and work hard to keep the facilities clean to make sure we are exceeding your expectations! If you ever need any help with your rental, come by the office or call us at 888-storage.
Manager is 100% service focused. The facility is clean and the app for remote access is amazing. Super happy customer :)
Business response:
Julie, we are so happy to hear that we could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! We want you to know that we are here to assist you with anything else that comes up at 888-storage!
The resident manager was excellent. Friendly and very helpful. She made a stressful move much easier
Had to order a storage unit last minute for extra bins I couldn't fit in my car when moving so the process ended up being super easy and less stressful! I purchased & signed up for one of their smaller units that was almost the last one available on their website. I got a confirmation email with all the detailed information I needed and even sent me a gate code to automatically head to my unit without even stepping foot into the office which I liked given I was already in a stressed mood. I drove to my unit located on my map... read more
this is your place to go when you need to keep your things somewhere for a while. super helpful manager and she stays on top of things. She also runs a very tight ship.
Business response:
Hello, William. Thank you for the 5-star review! We're so happy we could help. Please stop by the office or give us a call if there is anything else we can do for you!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 853 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.