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36000 Cathedral Canyon Dr, Cathedral City, CA, 92234, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Great experience, love the fact that the manager lives on site. She's so attentive and you can really tell she cares about the facility and her customers. We felt very safe leaving our things there. Location is easy to get to and convenient. Highly recommend! And will come back.
Needed a last minute storage place and was grateful we found this one. Facilities and management can't be beat. It's clean, well-lit and I like that they have someone living on site - It's an extra level of security most storage places don't provide. As other reviewers have noted, Cindy is really terrific - great customer service, friendly and a true professional. She'll be someone we look forward to seeing on return visits to the site.
Upon moving to Palm Springs, we picked another storage company. Once we arrived in the middle of the day, no one could be found to allow us in. We immediately did a search for other storage facilities and our luck changed after we found Cindy at Extra Space Storage. Cindy was readily available, transparent in the process, and accommodated us in ways that truly went above and beyond one would expect from a storage facility. She took time to tell us about different areas of the various desert cities, places to go, and things t... read more
Moved to Southern California recently and Extra Storage Space was recommended. Not only did our friend get $50 for the recommendation, the bottom line is... we LOVE this place, which is clean and safe, but our favorite thing is Cindy at the front desk, who is the best of the best!!! After a few minutes interacting with her, there's no doubt this lady knows her stuff. She won't steer you wrong and isn't that refreshing in this day and age? Signed up for automatic payments, so every month, not a worry about forgetting to p... read more
Cindy and Daniel, Do a wonderful at this storage facility. Is always clean and they are always willing to help. If you live in the area I need a storage facility this is the place to go thank you
Wonderful staff and space! Cindy is soooo helpful! So glad I found Extra Space to put my small RV in. It's a safe, clean and helpful staffed place.
Just wanted to remind and warn people That extra space will offer you low introductory rates but guaranteed within 60 days of occupying your space. Your rent will go up sometimes as high as 50%. I've seen it happen time and time again I've moved out of the area but it's happening with the same extra space in this area that I'm in now do not rent. You'll wish you hadn't.
Business response:
Thank you for leaving us a rating, Marty. We're sorry to hear that you're unsatisfied with your monthly rate. Please feel free to contact us at (760) 328-3733 to discuss any of our other available units and we'd be happy to find something that meets your storage need as well as your budget.
My rent was doubled because they painted. Not really worth it but I'm not around to move my things to another facility. Unfortunate because I really enjoyed this facility until this change
Business response:
Kenny, thank you for the 5-star review! We are so glad you are satisfied with your rental rate! We're so happy to hear we have your recommendation! If you need anything, do not hesitate to reach out to 888-storage.
First of all Elaina Frye location mgr is awesome. If you only dealt with her, it would be perfect. Move in November. I paid a year in advance. Within a few months she was off and I went in, Timothy (I believe his name was) had us "urgently" move spaces because there was screw ends exposed and safety purposes we had to move out until they could resolve it. OMG WTH There was no work order or message to have it corrected. When we finally moved back to our original space. Elaina realized our account was totally messed up, ... read more
Business response:
Susan, thank you for sharing your feedback. We're sorry you didn't have a positive experience with us. Please call us at (760) 328-3733 so that we can learn more about your experience.
Extra Space Storage has a 4.8 star rating with 853 reviews.
Extra Space Storage is open now. It will close at 10:00 p.m.