Extra Space Storage

Celia Z. 

on Yelp

12 years ago

I find this a terrible Business. My rate went up 25 per cent less then 3 years. I called to get an explanation about raising and David, the local supervisor said is because their business making a lot of money and if I'm not happy I should leave because my spot worthy it much more. I called another storage 1.0 mile away, great place, clean, and it is as security as them for almost $100 less per month. Don't fool your self. Please do your search first. 

Nick C. 

on Yelp

13 years ago

I had the exact same experience as the other poster. After signing-up in September for a small closet sized space ($55/month for about 9 sq. ft.), they raised my rate 20% in January to $66/month. Total bait-and-switch on pricing. Granted it's month-to-month so they are within their rights, but from a customer service standpoint, it drove me to write this poor review and I will also cancel my rental and make sure to leave a mess for them to clean up. Storage is a rip-off in general. Maybe the lesson here is to sell/junk stuf... read more

Michael S. 

on Yelp

13 years ago

DO NOT RENT AN UNIT AT THIS FACILITY! I REPEAT DO NOT... I rented a space for less than a month and when I came back all my items were COVERED in MOTHS and DAMAGED!!! I could only take 2 boxes out. I lost a brand new mattress, a futon, an expensive suitcase, clothes!!! They said I had insurance and when they finally called me back after a week they told me they don't covered damage by insects :( So what was the point of getting insurance??? When I called the customer service they were dismissive and quite rude. Don't rent at... read more