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Extra Space Storage
- Self Storage
- Alexandria, VA
About this business
Store your belongings at Extra Space Storage on 35 S Dove St in Alexandria, VA today! Our large selection of storage units, climate controlled units, drive up access, exceptional security, all-hours access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facilit... read more
Location details
35 S Dove St, Alexandria, VA, 22314, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
RecommendedKen (or Idris) as I like to call him is an exceptional employee. He’s like the Stringer Bell of Storage. Cool, calm, and professional.
Business response:
Hi Proposition, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Ken! Don’t hesitate to call us at 888-storage if you need anything.
I would like to thank Mae for her exceptional customer service! She has an awesome personality that suits anyone’s mood. Mae was extremely helpful when I was indecisive about what size storage unit to lease. Her patience and understanding made me feel good about my decision. These days, it is difficult to meet people like Mae in today’s business. Please be sure to call Extra Space Storage for your storage needs and don’t forget to ask for Mae! Thank you, Mae!
Business response:
Thank you for the excellent rating, Virginia. We are glad Mae was able to provide exceptional customer service. Please stop by the office or give us a call at 888-storage if there is anything else we can do for you.
nice and clean the people where friendly and helpful
Business response:
Hi Ron, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Please stop by the office or reach out to us at 888-storage if you have any questions!
Very clean & well lit facility. Manager could not have been nicer!
Business response:
Thank you Kathryn! We pride ourselves on keeping our storage facility clean, organized and well lit and are thrilled to hear your experience reflects that! Don't hesitate to reach out to us at 888-storage if you need anything!
The best customer service!! Mae and her team helped us effortlessly move to a new unit when our door was broken and it was seamless! They go above and beyond here. Thank you!! 🤩🤩🤩🤩🤩
Business response:
Thank you for recommending us, Stacie! We're committed to providing excellent customer service. We're glad Mae and our team helped you effortlessly move to a new unit. Please stop by the office or give us a call at 888-STORAGE.
Good service. Closer to me.
Business response:
Thanks for the awesome recommendation, Farzana! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Don't hesitate to stop by the office or contact us at (703) 836-0656 if you need anything.
Ken was incredibly helpful and thoughtful. Excellent location. Highly recommend.
Business response:
Thanks for the kind words, Robin! We're glad Ken was incredibly helpful and thoughtful. We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (703) 836-0656 if you need anything.
I want to say that I have had nothing but excellent service utilizing Extra Space Storage. I called and got signed up via phone and the individual was friendly and helped me setup. However, the best part was arriving to the actual unit and meeting Mae. Mae was joyful, kind , knowledgeable and helped me upgrade my unit to fit exactly what I needed. Mae is the reason why I would never use another storage company again because her customer service is Top Tier. I would recommend Extra Space Storage simply because Mae made a str... read more
Business response:
Thank you for the kind words, Alonso! We're committed to providing excellent customer service. We're glad Mae was joyful, kind, knowledgeable. Thanks for recommending Extra Space Storage! Feel free to contact us if you need anything at 888-STORAGE or stop by the office.
Pleasant professional and great customer service oriented manager!
Business response:
Thank you for your feedback, Monique! We love to hear that our customers are happy with Extra Space. Don't hesitate to reach out to us at 888-storage if you need anything!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 5 star rating with 1,183 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open tomorrow at 9:30 a.m.