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Extra Space Storage
- Self Storage
- Alexandria, VA
About this business
Store your belongings at Extra Space Storage on 35 S Dove St in Alexandria, VA today! Our large selection of storage units, climate controlled units, drive up access, exceptional security, all-hours access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facilit... read more
Location details
35 S Dove St, Alexandria, VA, 22314, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
RecommendedI want to say that I have had nothing but excellent service utilizing Extra Space Storage. I called and got signed up via phone and the individual was friendly and helped me setup. However, the best part was arriving to the actual unit and meeting Mae. Mae was joyful, kind , knowledgeable and helped me upgrade my unit to fit exactly what I needed. Mae is the reason why I would never use another storage company again because her customer service is Top Tier. I would recommend Extra Space Storage simply because Mae made a str... read more
Business response:
Thank you for the kind words, Alonso! We're committed to providing excellent customer service. We're glad Mae was joyful, kind, knowledgeable. Thanks for recommending Extra Space Storage! Feel free to contact us if you need anything at 888-STORAGE or stop by the office.
Pleasant professional and great customer service oriented manager!
Business response:
Thank you for your feedback, Monique! We love to hear that our customers are happy with Extra Space. Don't hesitate to reach out to us at 888-storage if you need anything!
Let me say this about the staff at my storage location. Ken and Mae were very helpful in finding a new lower priced until. Being handicapped I needed to stay on the ground floor of the building. They did just that in helping me find the new storage unit. I’ve been leasing a unit at the Alexandria Virginia Extra Space storage for going on two years. I’ve found this facility to always be clean and never a problem finding a push cart. Ken and Mae have been managing this facility for the two years I’ve been there. ... read more
Business response:
Hi Mike, thank you for recommending us. We're glad Ken and Mae were very helpful in finding a new lower price unit. Providing renters with clean and secure facilities is our top priority. We pride ourselves on having a friendly staff, so we are thrilled to hear that you had such a positive experience renting with us! Thank you for being a loyal customer! Stop by our office if you need assistance or have any questions.
very nice customer service and very helpful
Business response:
Hi, Veronica ! Thanks for the positive feedback, it means a lot to our team. Please call (703) 836-0656 if you have any questions about your rental.
Muy buena experiencia muy amables
Business response:
Gracias por elegir a Extra Space Storage, Elias. ¡Estamos aquí para ayudarle, si usted tiene alguna duda o si necesita ayuda con su arrendamiento! ¡Por favor llámenos al (703) 836-0656 , si tiene cualquier pregunta!
Great service and amazing professionalism!!
Business response:
Thank you for the kind words and recommendation, Tamika! We're committed to providing excellent customer service and professional staff. Give us a call at 888-STORAGE if there is anything, we can do to assist you.
I went to see Extra Space in their Dove St location in Alexandria, VA. The service and attention I received was exemplary. I absolutely cannot praise both Mae Sagun (the Manager who showed us around) and Selam (who helped complete the paperwork). Both were super nice, friendly, attentive, and helpful. There was no hard selling ( which I hate) -only providing us assistance to decide on the choices that were available. Mae took her time and showed us a number of different storage sizes on various floors. She was very knowledge... read more
Business response:
Hi Louise Mehlman Lipert, thank you for recommending us. We're glad Mae Sagun showed you around and Selam helped complete the paperwork. We pride ourselves on having a knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! Feel free to contact us if you need anything at 888-STORAGE or stop by the office.
Good customer Service and nice staff!!
Business response:
Thank you for the kind words, Rodney! We're committed to providing excellent customer service. Stop by our office if you need anything in the future!
We just rented a unit today. That said, the customer service was good and we got a very good introductory rate ( 50% off the 1st (3) mos.). Glad to see a number of available free dollies. ---------------------- Just an update to say things continue well with Extra Space at the Dove Street, Alexandria location. Tammie and Ken have been knowledgeable and helpful. They are easy and pleasant to work with and I'm quite satisfied. Thanks, guys! ---------------------- 2nd update, 6/4/21 - as good or even better than the other tw... read more
Business response:
At Extra Space Storage, we do our best to provide high-quality, yet affordable spaces for our customers to store their belongings. We're so happy to hear you feel good about your rental and appreciate your business! Thanks for your kind words and for recognizing Ken for his customer service, Megan. Stop by our office or give us a call at 888-storage at any time if you need assistance or have any questions.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 5 star rating with 1,150 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 5:30 p.m.