Extra Space Storage

4.8

Self Storage
Alexandria, VA

About this business

Consumer Services Self Storage

Location details

35 S Dove St, Alexandria, VA, 22314, United States

Get directions

Weekday	Schedule	Status
Mon	06:00 a.m. to 10:00 p.m.
Tue	06:00 a.m. to 10:00 p.m.
Wed	06:00 a.m. to 10:00 p.m.
Thu	06:00 a.m. to 10:00 p.m.
Fri	06:00 a.m. to 10:00 p.m.
Sat	06:00 a.m. to 10:00 p.m.
Sun	06:00 a.m. to 10:00 p.m.

4.81,369 reviews

Select a rating

Scott K.

10 years ago

I've been a customer for nearly three years and moved out this weekend to a competitor. Aside from the broken elevator, they can't seem to be able to afford to fix, they raise rates LIKE CLOCKWORK regardless of the market demand. As of today, my monthly rate is nearly 90% higher than the same unit being offered to new customers. So much for rewarding customer loyalty... Had I stayed, I would be paying DOUBLE what other customers were paying SIMPLY FOR BEING A LOTAL CUSTOMER. Be warned, they take financial advantage of y... read more

Business response:

Scott, we do need to raise our rent from time to time in order to keep up with rising costs related to the security and cleanliness of the facility. We are sorry to hear about the facility's elevator and will make sure to pass your feedback along to our team so improvements can be made at the Alexandria location.

Fred D.

12 years ago

Initial rates may be cheaper but RENTER BEWARE! Only go here only if you want your rates jacked up 20% every six months!

S. F.

14 years ago

When I was shopping for storage space a few months ago, I stopped in at this facility to look at rates and what was available. Some of the staff was okay, but unfortunately, the resident manager, Raul, was extremely pushy and rather aggressive for me to rent on the spot. He even followed me to my car!!! Needless to say, I RAN elsewhere to store...and so should you.