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Extra Space Storage
- Self Storage
- Alexandria, VA
About this business
Location details
35 S Dove St, Alexandria, VA, 22314, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
RecommendedGreat service and amazing professionalism!!
Business response:
Thank you for the kind words and recommendation, Tamika! We're committed to providing excellent customer service and professional staff. Give us a call at 888-STORAGE if there is anything, we can do to assist you.
RecommendedI went to see Extra Space in their Dove St location in Alexandria, VA. The service and attention I received was exemplary. I absolutely cannot praise both Mae Sagun (the Manager who showed us around) and Selam (who helped complete the paperwork). Both were super nice, friendly, attentive, and helpful. There was no hard selling ( which I hate) -only providing us assistance to decide on the choices that were available. Mae took her time and showed us a number of different storage sizes on various floors. She was very knowledge... read more
Business response:
Hi Louise Mehlman Lipert, thank you for recommending us. We're glad Mae Sagun showed you around and Selam helped complete the paperwork. We pride ourselves on having a knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! Feel free to contact us if you need anything at 888-STORAGE or stop by the office.
RecommendedGood customer Service and nice staff!!
Business response:
Thank you for the kind words, Rodney! We're committed to providing excellent customer service. Stop by our office if you need anything in the future!
RecommendedWe just rented a unit today. That said, the customer service was good and we got a very good introductory rate ( 50% off the 1st (3) mos.). Glad to see a number of available free dollies. ---------------------- Just an update to say things continue well with Extra Space at the Dove Street, Alexandria location. Tammie and Ken have been knowledgeable and helpful. They are easy and pleasant to work with and I'm quite satisfied. Thanks, guys! ---------------------- 2nd update, 6/4/21 - as good or even better than the other tw... read more
Business response:
At Extra Space Storage, we do our best to provide high-quality, yet affordable spaces for our customers to store their belongings. We're so happy to hear you feel good about your rental and appreciate your business! Thanks for your kind words and for recognizing Ken for his customer service, Megan. Stop by our office or give us a call at 888-storage at any time if you need assistance or have any questions.
RecommendedI have not used storage units before so I was a bit nervous about securing my stuff. But after seeing the unit, meeting the staff, and being walked through the process I feel very relieved in putting my stuff there. Mae was very nice and I got along great with her. 100% great customer service. Insurance was also very reasonable. I would highly recommend this location.
Business response:
Hi Jacob. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Mae! If there is something we can do to help, please give us a call or email customerservice@extraspace.com.
RecommendedVery helpful personnel. Always helpful, a pleasure to deal with.
Business response:
Hi Rosemary Feit, thank you for your review. We're glad our manager was able to help! Stop by our office if you need assistance or have any questions.
RecommendedFriendly teamwork people nice
Business response:
Thank you for taking the time to leave a positive rating, Bahlool. Please stop by the office if you have any questions.
RecommendedThe place is clean. the personel knowledgeable and it was a pain free process. it was the easiest part of my move.
Business response:
Hi Teresa, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and knowledgeable staff, so we do our best to make sure we are able to provide that! Stop by the office if you need anything.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 1,283 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 6:00 a.m.