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Extra Space Storage
- Self Storage
- Alexandria, VA
About this business
Location details
35 S Dove St, Alexandria, VA, 22314, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
RecommendedVery clean & well lit facility. Manager could not have been nicer!
Business response:
Thank you Kathryn! We pride ourselves on keeping our storage facility clean, organized and well lit and are thrilled to hear your experience reflects that! Don't hesitate to reach out to us at 888-storage if you need anything!
RecommendedThe best customer service!! Mae and her team helped us effortlessly move to a new unit when our door was broken and it was seamless! They go above and beyond here. Thank you!! 🤩🤩🤩🤩🤩
Business response:
Thank you for recommending us, Stacie! We're committed to providing excellent customer service. We're glad Mae and our team helped you effortlessly move to a new unit. Please stop by the office or give us a call at 888-STORAGE.
RecommendedGood service. Closer to me.
Business response:
Thanks for the awesome recommendation, Farzana! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Don't hesitate to stop by the office or contact us at (703) 836-0656 if you need anything.
RecommendedKen was incredibly helpful and thoughtful. Excellent location. Highly recommend.
Business response:
Thanks for the kind words, Robin! We're glad Ken was incredibly helpful and thoughtful. We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (703) 836-0656 if you need anything.
RecommendedI want to say that I have had nothing but excellent service utilizing Extra Space Storage. I called and got signed up via phone and the individual was friendly and helped me setup. However, the best part was arriving to the actual unit and meeting Mae. Mae was joyful, kind , knowledgeable and helped me upgrade my unit to fit exactly what I needed. Mae is the reason why I would never use another storage company again because her customer service is Top Tier. I would recommend Extra Space Storage simply because Mae made a str... read more
Business response:
Thank you for the kind words, Alonso! We're committed to providing excellent customer service. We're glad Mae was joyful, kind, knowledgeable. Thanks for recommending Extra Space Storage! Feel free to contact us if you need anything at 888-STORAGE or stop by the office.
RecommendedPleasant professional and great customer service oriented manager!
Business response:
Thank you for your feedback, Monique! We love to hear that our customers are happy with Extra Space. Don't hesitate to reach out to us at 888-storage if you need anything!
RecommendedLet me say this about the staff at my storage location. Ken and Mae were very helpful in finding a new lower priced until. Being handicapped I needed to stay on the ground floor of the building. They did just that in helping me find the new storage unit. I’ve been leasing a unit at the Alexandria Virginia Extra Space storage for going on two years. I’ve found this facility to always be clean and never a problem finding a push cart. Ken and Mae have been managing this facility for the two years I’ve been there. ... read more
Business response:
Hi Mike, thank you for recommending us. We're glad Ken and Mae were very helpful in finding a new lower price unit. Providing renters with clean and secure facilities is our top priority. We pride ourselves on having a friendly staff, so we are thrilled to hear that you had such a positive experience renting with us! Thank you for being a loyal customer! Stop by our office if you need assistance or have any questions.
Recommendedvery nice customer service and very helpful
Business response:
Hi, Veronica ! Thanks for the positive feedback, it means a lot to our team. Please call (703) 836-0656 if you have any questions about your rental.
RecommendedMuy buena experiencia muy amables
Business response:
Gracias por elegir a Extra Space Storage, Elias. ¡Estamos aquí para ayudarle, si usted tiene alguna duda o si necesita ayuda con su arrendamiento! ¡Por favor llámenos al (703) 836-0656 , si tiene cualquier pregunta!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 1,283 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 6:00 a.m.