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Extra Space Storage
- Self Storage
- Emeryville, CA
About this business
Location details
3406 Hollis St, Emeryville, CA, 94608, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Monica and Claudia are the dynamic duo! They provide exceptional customer service. Responses to queries via email or phone is very fast. They both are always pleasant and welcoming as soon as you enter the office. Thank you both for your support the last two years! - Glenna
Business response:
Thank you for the kind words, Memi. We're glad Monica and Claudia provide exceptional customer service, are always pleasant, and welcoming. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.
We rented a storage unit here in early 2018, following a move back to the Bay Area from out of state. We had to downsize our living situation at the time. Our experience with this particular Extra Space Storage location was entirely positive. The location is clean and everything is in excellent operating condition. The staff has always been very friendly and helpful (though on a day-to-day basis you don't really need to interact with them because everything is on autopilot). I would say initially I wasn't thrilled about it's... read more
Alex was very helpful and pleasant in my search for storage. He answered all my questions and the space was clean and fresh! Fully recommend it!
Business response:
Dorian, your recommendation to friends and family is the best compliment that we can receive! Thank you for choosing Extra Space. Alex and the rest of our team are happy to help, so let us know if you have any questions!
I think this review thing is broken, it won't allow me to give more than 5 stars! If you've interacted with the staff at Extra Space Storage in Emeryville, it will be no surprise to learn that when you look up "setting the bar" in the Oxford English Dictionary, you'll find a photo of Claudia and Alex. Both Alex and Claudia have repeatedly gone above and beyond to deliver an excellent customer experience. These kind, knowledgeable employees ensured that every time I stopped by Extra Space Storage, I left with a smile on my ... read more
Everything perfect. Manager was extremely nice and the service was perfect. Could not be happier. I only stored for a month and got an excellent discount.
This is the first storage I have used so I don't have anything to compare to. My experience is pretty positive. Clean space and friendly staff. The building seems pretty secure
I would like commend Claudia for the best customer service that I have ever received. She went above and beyond with her service. A young woman with an amazing future ahead of her. The facility was clean and organized.
I had a fast and effortless experience here a few weeks ago. They are very professional here and the facility is clean and easy to get to.
Great experience!! I was helped by Claudia and she was super ready to help me. Very nice and spunky young lady that got me and my wife a unit on the 3rd floor. Just what i needed, although i thought that the 3rd floor might be to much work to move my stuff in, it actually was seemless. Elevators are huge. The place was also really clean. Would recommend to anyone that is planning on storing. Not the cheapest, but have to consider the area and what this facility offers.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 885 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open tomorrow at 6:00 a.m.