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Extra Space Storage
- Self Storage
- Whittier, CA
About this business
Location details
11635 Washington Blvd, Whittier, CA, 90606, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Great service. Efficient. Never had any issues. They are a secure, clean and professional location. Jose was very accommodating with any requests I had, and was helpful when I moved out of my space.
Business response:
Hi Sylvia, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (562) 696-4527 or stop by the office if you need anything!
It was so quick and easy to make my reservation with a great rate! Customer service assured me that they would be there every step of the way. I felt secure and guided. All questions were asked and answered. I'm happy everything went without a hitch. Thank you Jose, Alex and the women that worked today, Sunday in the office.
Business response:
Thank you for the excellent rating, Connie! We're happy we were able to provide a smooth rental experience. We are so glad you are satisfied with your rental rate! We're glad customer service assured you that they would be there every step of the way. Feel free to reach out any time at 888-storage.
Very clean and easy to access. I stored furniture in one of their spaces for three years. Never had an issue. Staff is very friendly and professional.
Business response:
Hi Claudia, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don’t hesitate to call us at 888-storage if you need anything.
Michelle is amazing. She made sure to understand my needs and find the right unit for me, she explained the contract in a way that was easy to understand and took the time to go through all of my questions. She runs a tight ship and was very clear about in's/out's and hours of operations, it was clear that to me that her client's safety is a top priority for her. Before helping me with my unit she was helping some lady that was being super rude and causing a scene because she owed money that she didn't want to pay and I ... read more
Business response:
Hi Henry, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Michelle. Our team is here to help, as always, give us a call at 888-storage if anything comes up.
Thank you Andrew for your assistance with getting a new unit and professional manner. Sadly which is something that lacks in manny places today along with kindess
Business response:
Hello, One L. Thank you for the review. We're so glad Andrew could meet your storage needs. Please stop by the office if you need anything!
Andrew and the entire crew was very helpful and trustworthy. Excellent customer service. ....... G. Huang
Business response:
Thank you for the review, Gil! We pride ourselves on having a friendly, accommodating staff and are so happy Andrew was able to assist you! We're grateful to have you here at Extra Space. Call us at 888-storage whenever you need us.
Really glad I came here for my storage, I got help from Michelle in picking which unit was best for me, she has great customer service and was really informative and made me feel comfortable I left home happy and at ease !!
Business response:
Hi Jennifer, thank you for your review. We're glad Michelle has great customer service, was really informative and made you feel comfortable. Feel free to stop by the office if you need anything!
I had a wonderful experience with Michelle From the beginning she was very friendly and informative. It was my first time at extra storage space and she answered all my questions. Her customer service was excellent.
Business response:
Thank you for taking the time to leave your feedback, Zahira! We're so happy to hear Michelle was able to make your rental process hassle free! Give us a call at (562) 696-4527 if you need any future assistance.
Great customer service. Michelle really helped us out and answered all our questions!
Business response:
Your review is appreciated, Mary Sol. It's wonderful to know Michelle was helpful in answering all of your storage-related questions. Please give us a call at 888-storage if anything comes up!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 1,038 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.