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Extra Space Storage

4.8

About this business

Location details

11635 Washington Blvd, Whittier, CA, 90606, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.8999 reviews
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Claudia M.'s profile image
Claudia M. 
rating
2 years ago

Very clean and easy to access. I stored furniture in one of their spaces for three years. Never had an issue. Staff is very friendly and professional. 

Business response:

Hi Claudia, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don’t hesitate to call us at 888-storage if you need anything. 

Henry P.'s profile image
Henry P. 
rating
2 years ago

Michelle is amazing. She made sure to understand my needs and find the right unit for me, she explained the contract in a way that was easy to understand and took the time to go through all of my questions. She runs a tight ship and was very clear about in's/out's and hours of operations, it was clear that to me that her client's safety is a top priority for her. Before helping me with my unit she was helping some lady that was being super rude and causing a scene because she owed money that she didn't want to pay and I ... read more

Business response:

Hi Henry, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Michelle. Our team is here to help, as always, give us a call at 888-storage if anything comes up. 

One L.'s profile image
One L. 
rating
2 years ago

Thank you Andrew for your assistance with getting a new unit and professional manner. Sadly which is something that lacks in manny places today along with kindess 

Business response:

Hello, One L. Thank you for the review. We're so glad Andrew could meet your storage needs. Please stop by the office if you need anything! 

Gil H.'s profile image
Gil H. 
rating
2 years ago

Andrew and the entire crew was very helpful and trustworthy. Excellent customer service. ....... G. Huang 

Business response:

Thank you for the review, Gil! We pride ourselves on having a friendly, accommodating staff and are so happy Andrew was able to assist you! We're grateful to have you here at Extra Space. Call us at 888-storage whenever you need us. 

Jennifer E.'s profile image
Jennifer E. 
rating
2 years ago

Really glad I came here for my storage, I got help from Michelle in picking which unit was best for me, she has great customer service and was really informative and made me feel comfortable I left home happy and at ease !! 

Business response:

Hi Jennifer, thank you for your review. We're glad Michelle has great customer service, was really informative and made you feel comfortable. Feel free to stop by the office if you need anything! 

Zahira E.'s profile image
Zahira E. 
rating
2 years ago

I had a wonderful experience with Michelle From the beginning she was very friendly and informative. It was my first time at extra storage space and she answered all my questions. Her customer service was excellent. 

Business response:

Thank you for taking the time to leave your feedback, Zahira! We're so happy to hear Michelle was able to make your rental process hassle free! Give us a call at (562) 696-4527 if you need any future assistance. 

Mary Sol M.'s profile image
Mary Sol M. 
rating
2 years ago

Great customer service. Michelle really helped us out and answered all our questions! 

Business response:

Your review is appreciated, Mary Sol. It's wonderful to know Michelle was helpful in answering all of your storage-related questions. Please give us a call at 888-storage if anything comes up! 

Anthony C.'s profile image
Anthony C. 
rating
2 years ago

Good customer service , and they were really helpful going over your contract ................................ 

Business response:

Thank you, Anthony. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions. 

Ruthie C.'s profile image
Ruthie C. 
rating
2 years ago

The only experience and process was fast and easy me as a shy person liked how easy it was online 

Business response:

Thank you for the excellent rating, Ruthie! We're happy we were able to provide a smooth rental experience. As always stop by the office or call us at 888-storage if you need anything. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.8 star rating with 999 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.