This profile has been claimed by the business owner or representative.
Extra Space Storage
- Self Storage
- Whittier, CA
About this business
Location details
11635 Washington Blvd, Whittier, CA, 90606, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Great on-line service and customer service. Makes storing a lot easier when you have easy access to obtain a unit via on-line services. Makes payment easy over the phone. Contract via email can't ask for anything better and faster!!
Business response:
Welcome, Christina. We are pleased to hear you had a great rental experience through our online website. Thanks for your review and for allowing Extra Space to provide your storage solutions. Don't hesitate to reach out if you need anything!
Found a solid rate online, reserved my spot, went in the next day for a walkthrough, signed over some final paper work, all done in about 15 minutes. Thanks for the help Ana!
Business response:
We are so glad you are satisfied with your rental rate, Eric! We're glad Ana was able to help. Stop by the office if you need anything.
The person who took care of me was very polite and very detailed. Answered all my questions with details.
Business response:
Hi Maricela, thank you for your kind words. We're glad our team answered all your questions with details. Stop by the office if you need anything.
Awesome location where my storage unit is located at the front on the 1st floor. Great customer service experience from Cecilia who only started 3 weeks ago thinking that she was employed for over 5 years took care of my storage needs and also corrected an error on my monthly rent. Plus the this facility is clean.
Business response:
Thanks, Arnail! We're pleased to hear you've had a positive experience throughout your time renting with us. Customer service is a top priority here at Extra Space Storage! Stop by our office if you need anything in the future!
The property manager Is A fair property manger As long as you as questions the property manager will answer them.They are polite and friendly.
Customer service was really great and they work fast. I needed a storage unit for my car within 15 mins or less, Grace was able to help me out without any problem. I suggest asking for grace when coming to this location
Great place to have your storage very clean and there was always a dolly or roller to help me move my stuff! Finally closing my account and Grace (an employee) was very helpful in making sure my sevice was good and very friendly. Thank you when I need to store my stuff again I will be coming back
I have dealt with probably all main companies of self storage in LA and this has been BY FAR, the nicest, most comfortable and accommodating. They explained EVERYTHING, paperwork was fast, I was driven in one of those golf carts to be shown what would be my space and always got a quick answer on the phone. Thank you Yamaina for your amazing assistance. Update: I just checked out, no surprise charges and it took less than 2 minutes. Thanks again!
Grace and Adrian gave great customer service during and after using a storage space from Extra space. I would recommend renting a unit there. Thanks guys!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 987 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.