Extra Space Storage

Wendy J. 

on Yelp

13 years ago

Unless you have enough money to prepay your unit DO NOT GET A STORAGE WITH THIS COMPANY!!!! I have been a loyal customer since 2002 & for the last two years I have been charged a lot of excessive fees, my rent keeps getting raised every 6 months. They won't refund fees that should NOT have been charged, they lock me out of my storage (when I have paid my bill) & then they "forget" to take their lock off. The old staff seems shady & the "computer" seems to be the company on site manager because that's their excuse for every... read more

Garden S. 

on Yelp

13 years ago

I rented large space, after 6 months, price increase, 4 mo later, another price increase, pretty much every 6 months, they drive up the price. So, I look online and my same space is $60 less to a new renter and $30 less for "regular price". Never been late or missed a payment. They drive up the price above quoted prices once you have your stuff in there. Probably they make more money "auctioning your stuff". Go somewhere else unless you only need a few months to transition. 

Manuel P. 

on Yelp

14 years ago

Renters BEWARE...you may THINK you are storing your possessions in a safe and secure facility as this place advertises. Little do you know that these units are negligently constructed and allow RATS to infiltrate into you storage locker and destroy all of your belongings with urine and feces. My wife's wedding dress was destroyed, my daughters toys were destroyed, family pictures...yep, you guesse......d it destroyed!! I am currently at work, but will be happy to post photos shortly. I just really don't want to see this happ... read more

Phyllis J F. 

on Yelp

15 years ago

3/20/11 Dishonest!!! After 3 months, rent was raised significantly. I just read another review that said the rent was raised twice in 6 months! What a scam! If I had read that other review, I would have chosen another company. There are several cometitors nearby.