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Extra Space Storage
- Self Storage
- Santa Rosa, CA
About this business
Location details
496 Hearn Ave, Santa Rosa, CA, 95407, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Setha was amazing when I had issue with my billing . Very friendly good energy and a very pleasant visit. We highly recommend them
Called to get pricing and availability for a storage unit. Setha was prompt and very responsive. That same morning we went to go get the unit and the whole process was quick and easy and self explanatory. Very friendly staff as well as great prices!!! Setha also personally showed us to where our unit was. I definitely recommend for anyone who needs a storage unit.
Business response:
Aurora, we are so happy to hear that we could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage!
Love this place. Best bang for your buck in the storage facility business. Anytime I've ever needed help or had to ask a question, I'm greeted with smiles and friendly, helpful staff.
Business response:
Hi Samantha, we appreciate the review. It's great to know you feel good about your rental with us and that our team has been as helpful as can be. Our team is here to serve you, so give us a call at 888-storage if you need any future assistance.
Helpful and friendly and efficient. Scott did a great job of setting me up with my storage unit. But the other staff was also very helpful and accommodating. Great place.
Business response:
Thank you for the review, Valerie! We pride ourselves on having a friendly, helpful, and accommodating staff and are so happy Scott was able to assist you! Our team is here to help, as always, give us a call at 888-storage if anything comes up.
I called regarding a recent rate increase and had the best and most productive response from Bridgett. She was very personable and understood my problem and after a brief time for her to check out the matter, she got back to me as she said with real good news. Thank you Bridgett - you represent Extra Space Storage with a positive attitude and professional manner. Fred DB
Business response:
Hi Fred, thank you for your review. We're glad Bridgett was very personable, understood your problem, and after a brief time for her to check out the matter. Stop by our office if you need assistance or have any questions.
Setha was very helpful and responsive and they ensured we had the right size storage for our belongings. Highly recommend
Business response:
Allison, thank you for your review! We are stoked to hear Setha was very helpful and responsive during your recent visit. It's great our team was able to help you select the perfect size unit for your needs! Thank you for choosing Extra Space Storage! As always, give us a call at 888-storage if you need anything.
From the price to how clean it is, this is a great facility, well managed. Just wish they had the bathrooms open on Sundays as there are alot of people checking the door!
Business response:
Ericka, thank you for the 5-star review! We are so glad you are satisfied with your rental rate! We prioritize providing clean and well-maintained facilities and are so glad to hear your experience reflects that. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.
Great service, super helpful in figuring out the size of the unit I needed and finding the most economical option. Really clean facility and well run. Dave C
Storage was clean. Feel good about leaving my stuff. Nice staff. Up to COVID protocols.
Business response:
Thank you for your feedback, Josie! Providing renters with clean and secure facilities is our top priority. Don't hesitate to reach out if you need anything!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 1,114 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.