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Extra Space Storage

4.7

About this business

Location details

1 Burroughs, Irvine, CA, 92618, United States

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WeekdayScheduleStatus
Mon09:30 a.m. to 6:00 p.m.
Tue09:30 a.m. to 6:00 p.m.
Wed09:30 a.m. to 6:00 p.m.
Thu09:30 a.m. to 6:00 p.m.
Fri09:30 a.m. to 6:00 p.m.
Sat09:00 a.m. to 5:30 p.m.
SunClosed
4.7705 reviews
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Chris F.'s profile image
Chris F. 
rating
6 years ago

Fantastic management staff.quick and efficient on my customer service needs Keep up the good work 

Business response:

Thank you for the kind words, Chris! We're committed to providing excellent customer service. Don't hesitate to reach out if you need anything! 

Derek Z.'s profile image
Derek Z. 
rating
6 years ago

Great experience! When I arrived I had shown up at the same time as several other renters with a truck full of furniture. The gal in the office let me get started unloading while she helped the other customers allowing me to maximize my time. Very thoughtful and curtious. Would reccomend. Great prices and very nice y'all units! 

Business response:

Thank you so much for your kind words, Derek. We really appreciate you taking the time to share your experience with us. We're glad our manager was able to help. Thanks for recommending Extra Space Storage! 

Kim C.'s profile image
Kim C. 
rating
6 years ago

Great customer service, great pricing, and always clean. This is my 2nd time renting a space from this location and you can't beat the price and service. 

Tim W.'s profile image
Tim W. 
rating
7 years ago

Tom at Extra Space Storage in Irvine off of Sand Canyon and the 5 is a great person to deal with. He made the rental process a pleasure. He explained the promotion and fees straight forward and clearly. The facility was clean and I received a great deal. Thank you Tom for the great service! 

Lou S.'s profile image
Lou S. 
rating
7 years ago

Very clean place, great service love our space much better then my old space too dark. The bathrooms are very nice as well. 

Benjamin B.'s profile image
Benjamin B. 
rating
8 years ago

Great staff, the manager bent over backwards for us during our move out. We still have 1 more unit there. Clean facility and restroom(which you never see at a storage place) The best thing is that there process are cheaper than most storage places that are around and the time frame to access your unit is greater than most. Thank you!!!!!! 

Gilda C.'s profile image
Gilda C. 
rating
8 years ago

Best customer service ever. The facility is always clean. When I lost my car keys in the elevator they fished it out for me. I recently forgot where I left my storage lock keys so they broke the lock for me and I bought a replacement lock and key. Doesn't matter what my issue or need is the staff is always courteous, professional and do their job with a smile. Wouldn't go anywhere else. Thank you 

Aimee K.'s profile image
Aimee K. 
rating
8 years ago

Deneen was so awesome and helpful when we moved in and out of our storage space. The facility was super clean and organized. We really had a great experience! 

Mary H.'s profile image
Mary H. 
rating
8 years ago

This place is really clean. Which is important to me when I'm storing something long-term. The manager is also really sweet, which makes it less awkward to store things there long-term. Furthermore, I appreciate the security the place has because I can trust that my stuff is going to be safe. I'm a college student so when a couch doesn't fit in a place that I'm renting out with friends, it's nice that this is close, accessible, and safe. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.7 star rating with 705 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open at 9:30 a.m.