Extra Space Storage

DeShun V. 

on Yelp

10 years ago

I put my stuff in the locker bye the front and got robbed less then 7 days of have ing my stuff in the locker may 10 to May 17 I got robbed I'm 7dsys sick 

Minlu G. 

on Yelp

11 years ago

The staff are dishonest. They don't want me to change the unit, so they told me this is the smallest unit. And also they changer me much more than what online shows. They charge me like 120 dollars for 1st month. And online shows 70 dollars. Don't come here. I won't come again and tell my friend do not come here for storage. 

Bill S. 

on Yelp

11 years ago

I just do not understand how the manager at this facility can be so nasty with someone who is renting and supporting their business...Does he not understand that the customers are always right.....My wife and I had to leave even though the folks at corporate Extra Space Storage are so NICE...this individual mgr we just cannot hack his nasty phone calls...... 

victoria s. 

on Yelp

12 years ago

I initially chose a storage facility in the east bay, even though I live on the peninsula, because their rates were competitive. However, since opening my storage unit, my rates have gone up THREE times! I now pay $20 more than when I signed up. That's very unprofessional. The other thing is, is that this place is super creepy inside. I barely come here unless with a friend because the hallways of the storage facilities are really eerie and the lights are on a delayed sensor, so you walk into an dark abyss and then the ligh... read more

pramoth m. 

on Yelp

14 years ago

Please do not go here. After a few months I come back to my storage unit to see that the lock has been changed. When I asked the management they said they did not change my lock. Somebody cut my lock and stole my stuff and put a new lock on it. The management acted completely indifferent to my complaints. I had their monthly unit rental insurance and they said they will not pay me since there was no evidence of "forced entry" - meaning door was not broken. I suspect the management also is involved in such acts. I lost 2000... read more

Landon B. 

on Yelp

14 years ago

Do not store here!! My unit was broken into and the staff was less that helpful. They didn't help in any way and then tried to increase my monthly rental fee. I have moved my storage items to a new facility and will never do business with these losers again!