Extra Space Storage

Marina G. 

on Yelp

12 years ago

This place is awesome atleast this one employee that helped me out. Even though i was running late with all my things ready to move in, he assisted me in my paperwork and finding me the perfect size storage! Thank you Beau Agnello!!! YOUR GREATTT!! :-) 

M H. 

on Yelp

3 months ago

This is a horrible place. We will definitely be leaving. We had three incidents there. On the first incident, we noticed a completely different lock was on our unit so of course we couldn't get in. They claimed they don't know what happened. Nothing was taken and it didn't look like anyone broke in, however, a completely different lock was on our unit. Who knows what happened, but I had to have them remove it and we had to buy another lock. After this, our unit was broken into twice and NO ONE notified us. On each break in i... read more

Dr. Joshua M. 

on Yelp

7 months ago

I wouldn't recommend this storage facility to anyone because they a so terrible with administration.I removed my stuff 03/29 spoke to Hector he verified that my empty from storage.A month later I keep receiving bills after I canceled my contract. I called in today asking why am I still receiving bills and gentleman starts screaming at me and hung up the phone.The staff is so unprofessional stay away from this facility because they are unorganized with administration stuff.This facility should shutdown. 

Sergio A. 

on Yelp

a year ago

Brought all my childhood toys and collectibles I had collected through the last 30+ years just to have it stolen. Then I moved units and got hit again! The only people that knew what I had were some of the employees. When I lost over $25K, they didn't give a sh*t. This place is beyond horrible. Today I moved out, I called them on the phone to cancel and I told them I had 3 bin covers left in my unit because I couldn't locate the trash, lady told me I had to come down to throw it away myself. You'd think they would at least d... read more

Everette H. 

on Yelp

a year ago

This place just kicked me out after raising my monthly fee stating someone broke into storages under my gate code...I know another they did same thing to same day. Now these people who work there let people piggy back each other all day. On-site staff are rude and have no.people skills. Oh and all this happened after they accepted my rent of course smh 

Robert M. 

on Yelp

a year ago

I would not recommend this establishment at all. I'm handicapped and live 3 hours away in Citrus Heights California. I have been a customer for over two years and never missed a payment, I recently was hospitalized for awhile and I fell behind on my bill. I tried calling there customer service chat line and they told me a district manager would call me. They never did. They closed my account and are going to sell my unit. What a greedy corporation that has no consideration for customers at all, there store site manager was r... read more

Sam B. 

on Yelp

2 years ago

They charged me 3x my usual rate and I have emailed multiple times asking why- they just avoid me. I'm planning to get all of my stuff out because they didn't send me a notice or anything about the rate change, they simply just charged my card and ignored me 

Derick P. 

on Yelp

2 years ago

Horrible just horrible. I don't doubt the security and place is clean but make sure you read your contract because this shits a scam. Was told i was gonna pay 67$ a month then i ended up paying 123$. Was told if i decided to canceled they would prorate my service and ended up paying for a whole month for going over one day past my due date. Never getting a storage here again. 

Gee P. 

on Yelp

3 years ago

Long story short, if you see their webrate special online, that will NOT be the price you will pay monthly. It's just their way of advertising-False Advertising. Conveniently, they have a different promotion that is supposed* to be better than the webrate price when you see them in person, BUT you end up paying more. It's comical to see the the attendant stutter to explain that logic. When all else fails though, they will blame corporate if/when your rate increases.