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Extra Space Storage
- Self Storage
- Los Angeles, CA
About this business
Location details
1847 Argyle Ave, Los Angeles, CA, 90028, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:30 a.m. to 6:00 p.m. | |
| Tue | 09:30 a.m. to 6:00 p.m. | |
| Wed | 09:30 a.m. to 6:00 p.m. | |
| Thu | 09:30 a.m. to 6:00 p.m. | |
| Fri | 09:30 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 5:30 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
Overall good customer service but the wait time to get to them is lacking.
Business response:
Dear D Rood, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! You can utilize our online functions on our website! You can open a service request or even speak with a representative through chat! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager
Good service and value. Repairs always made.
Business response:
Dear Gary, We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager
I like landmark but sometimes the service e person fixing the problem is here only 5 min and i don't think that should cost $60.
Business response:
Dear Colleen, We are glad to see that Landmark has been able to provide you with 4-star service. The service call fee is a fee paid to the contractor to go out to your home and diagnose your unit. This fee covered the diagnosis and the repair date (if needed). Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. If you have any further questions, please... read more
Probably the best from all the previous warranty companies I have used and pretty tech savvy.
Business response:
Dear Imran, We are glad to see that we have been able to provide you with 4-star service. We would be happy to hear more about your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager
Very prompt and thorough. They followed up at every step to make sure that appointment went well. If all of the contractors could meet my schedule, the rating would be a 5 star.
Business response:
Dear Charlie, We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear more on your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager
They have been easy to work with and the money that is spent on the warranty is much less than the value they provide.
Business response:
Dear S Major, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager
Landmark gets 5 stars because of Sean in Salt Lake City. I struggled with customer support but after escalating, Sean stepped in and got things done.
Business response:
Dear Mike, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager
Our realtor suggested Landmark when we bought our new home based on his experience with previous customers. I'm glad we took his advise. We already used the service several times over the last year, plus used them to re-key the front door when we moved in. They are easy to work with, cover everything in our plan as described and usually get a tech out to the house as fast as the same day called. They stay in touch throughout the repair to make sure its done right and we are satisfied. I plan to renew again.
Business response:
Dear Bob Lomassaro, We are pleased to hear that we have been able to service you in a timely manner! We are glad to see that our agents and contractors have been able to provide you with 5-star service! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Cheyenne Rapier Customer Relations Manager
Landmark Home Warranty are great, I loved their service, please keep the hard work.
Business response:
Dear Waleed, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.3 star rating with 5,024 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 9:00 a.m.