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Extra Space Storage
- Self Storage
- Los Angeles, CA
About this business
Location details
1847 Argyle Ave, Los Angeles, CA, 90028, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:30 a.m. to 6:00 p.m. | |
| Tue | 09:30 a.m. to 6:00 p.m. | |
| Wed | 09:30 a.m. to 6:00 p.m. | |
| Thu | 09:30 a.m. to 6:00 p.m. | |
| Fri | 09:30 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 5:30 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
They need to have some of there contract people tell the truth what they tell your costumers
Business response:
Dear George, Dear John, We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager
Pool Salt Cell was replaced on initial call, CS Rep made it appear this service was not covered even though it was
Business response:
Dear Ruben, Thank you for taking the time to share your feedback. I am sorry to hear about your experience. If you are needing service or have any questions, please do not hesitate to reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager
Repairs have been satisfactory from the a/c repair and plumbing situations I had to address this year.
Business response:
Dear Dannygirl, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager
When my HVAC system quit working, I received immediate response from Landmark; got an appointment with a repairman; and he came and quickly found the problem and resolved it. I was new to Landmark and expected to receive some pushback about the claim, but there was none of that. Everyone was professional and focused on getting my claim started and then completed.
Business response:
Dear David, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager
So far my interaction with them has been good. Had locks replaced in new home. Nothing further has been necessary.
Business response:
Dear Frankie, We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager
My experience has been excellent. From the over the phone customer service to the service technician. I received a follow up call and email to remind of something that I needed to decide on for my benefit and it was a bill that needed to be paid to Landmark.
Business response:
Dear Nakeva, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager
They had timely response and good service
Business response:
Dear Donnie, We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager
Responds very quickly to claim and makes sure service is done in a timely manner.
Business response:
Dear Anthony and Stephanie, We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager
Quick and responsive. Also like their email and text reminders etc
Business response:
Dear Laurie, Thank you for taking the time to share your feedback! We appreciate it and are happy to hear that you feel this way. We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.3 star rating with 5,024 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open tomorrow at 9:00 a.m.