Extra Space Storage's cover image

This profile has been claimed by the business owner or representative.

Extra Space Storage

4.3

About this business

Location details

1847 Argyle Ave, Los Angeles, CA, 90028, United States

Get directions
WeekdayScheduleStatus
Mon09:30 a.m. to 6:00 p.m.
Tue09:30 a.m. to 6:00 p.m.
Wed09:30 a.m. to 6:00 p.m.
Thu09:30 a.m. to 6:00 p.m.
Fri09:30 a.m. to 6:00 p.m.
Sat09:00 a.m. to 5:30 p.m.
Sun10:00 a.m. to 4:00 p.m.
4.35,024 reviews
Select a rating
New AZ Home Owner's profile image
New AZ Home Owner 
7 years ago

Too early to tell honestly. I signed up with them a month ago. We did have one service done and was very happy with the service. An agent also personally followed up with me regarding the visit. My last company had a ton of sketchy mom and pop companies come out to service my house. So far Landmark seems to have reputable vendors. 

Business response:

New Homeowner, Thank you for the rating! We are pleased to hear that we have been able to provide you with remarkable service this far into your coverage with us. We do look forward to providing this level of service moving forward. Please reach out to us for all your future warranty needs. Thank you, Cheyenne Rapier Customer Relations Manager 

Thank you Landmark!'s profile image
Thank you Landmark! 
7 years ago

We submitted our first claim after being in our new home for under a week. They rejected the claim before even having a tech come out. I spoke to a manager and from then on its been smooth sailing. We have been treated great. We have submitted 4 claims and recieved great service. Timely responses. Even when they don't cover the repair we trust who they send and will recommend them to others. 

Business response:

Homeowner, Thank you for the review and the trust you have in us as your home warranty provider! We are pleased to hear that we have been able to provide you with the service you needed. We look forward to providing that same timely service in the future. Please feel free to reach out to us for any of your home warranty needs. Thank you, Cheyenne Rapier | Customer Relations Manager | 

M Hill's profile image
M Hill 
7 years ago

They were very helpful with my AC issue claim and are super friendly. 

Business response:

Dear M, We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager 

5's profile image
5 
7 years ago

He was professional and quick. He did a great job. I would recommend the service. 

Business response:

Hello, Thank you for your feedback! We are glad to hear that our agents and contractors have been able to provide you with 5- star service. We look forward to helping in the future. Please feel free to reach out to us for any of your home warranty needs. Thank you, Tiffany Nguyen Customer Relations Manager 

Ryan and MelisaRodabaugh's profile image
Ryan and MelisaRodabaugh 
7 years ago

Very early on :-) so far so great! Very friendly and professional phone service and the one service we've had performed was very adequate 

Business response:

Hello Ryan and Melisa, Thank you for taking the time to rate and review us! We appreciate your feed back and are pleased to hear we were able to assist you on your re-key service. We look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs. Thank you, Tiffany Nguyen Customer Relations Manager 

Samantha B.'s profile image
Samantha B. 
7 years ago

Great service, quick reply and professional staff 

Business response:

Dear Samantha, Thank you for taking the time to rate and review us! I am pleased to hear that we have been able to service you in a timely manner! We look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs. Sincerely, Tiffany Nguyen Customer Relations Manager 

Yvonne Harper-Hill's profile image
Yvonne Harper-Hill 
7 years ago

I’ve had nothing but good experience with Landmark. Their staff is always friendly and willing to help out with any questions or service issues I have. 

Business response:

Yvonne, Thank you for taking the time to rate us! We are glad to see that our agents and contractors have been able to provide you with 5- star service. We look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs. Thank you, Tiffany Nguyen Customer Relations Manager 

RashaundaAtterbury's profile image
RashaundaAtterbury 
7 years ago

I have this company for four years now.I renewed and there was no discounts, then after I renewed there were discounts. I spoke with customer service and within two days I was given the discount. This is ONE of the great many customer service I had with Landmark. As well as great follow up with contractor’s appointment and work. 

Business response:

Hello Rashaunda, Thank you for taking the time to rate us! I'm pleased to know you were able to get your discount applied and to see that our agents and contractors have been able to provide you with 5-star service. We look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs. Thank you, Tiffany Nguyen Customer Relations Manager 

Maria Diaz's profile image
Maria Diaz 
7 years ago

They chose the correct company to do the repairs 

Business response:

Dear Maria, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way. We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.3 star rating with 5,024 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open at 10:00 a.m.