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Extra Space Storage
- Self Storage
- Los Angeles, CA
About this business
Location details
1847 Argyle Ave, Los Angeles, CA, 90028, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:30 a.m. to 6:00 p.m. | |
| Tue | 09:30 a.m. to 6:00 p.m. | |
| Wed | 09:30 a.m. to 6:00 p.m. | |
| Thu | 09:30 a.m. to 6:00 p.m. | |
| Fri | 09:30 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 5:30 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
They get me the help I need- fast! Helped me out with 3 different problems with my house already, and always do a killer job
Business response:
Dear Allison, Than you for your feedback! I am pleased to hear that we have been able to service you in a timely manner! We look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs. Thank you, Cheyenne Rapier Customer Relations Manager
Some contractors were not helpful. Long wait times. Many issues were not covered. High out of pocket expenses.
Business response:
Dear NK, Thank you for taking the time to share your feedback. Although cost may seem high, we have an overall approval rate of 97% in covered claims. With the summer months, our representatives are doing all they can to answer each of our homeowner's calls in a timely manner. We are here to provide you with a peace of mind and would be happy to answer any questions you may have on coverage. Please do not hesitate to reach out! Sincerely, Tiffany Nguyen Customer Relations Manager
Friendly and fast, never had a bad experience with Landmark!
Business response:
Dear Bryan, I am pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please feel free to reach out to us for any of your home warranty needs. Sincerely, Tiffany Nguyen Customer Relations Manager
They did everything we needed done. Very quick service.
Business response:
Ed and Lori, Thank you for taking the time to rate and review us! I am pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Thank you, Tiffany Nguyen Customer Relations Manager
quick response when requesting a service call
Business response:
Dear Daly, Thank you for taking the time to rate and review us! I am pleased to hear that we have been able to service you in a timely manner! We look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs. Sincerely, Tiffany Nguyen Customer Relations Manager
I had some issues with scheduling an appoint with the service provider I was referred to and outside of an email (that i responded too) I did not get any follow up from Landmark and actually ended up calling to ask for a different referral.
Business response:
Dear Adrian, Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. I am sorry to hear of your experience with scheduling with the contractor. I am happy to see we were able to reassign you and complete repairs. Please do not hesitate to reach out to us for any concerns you may have. You can also reach out to me directly at . Sincerely, Tiffany Nguyen Cus... read more
The warranty more than paid for itself. Landmark representatives were always responsive.
Business response:
Hello Jennifer, Thank you for taking the time to rate us! We are glad to see that we have been able to provide you with 5-star service and a peace of mind when it comes to your home. We look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs. Respectfully, Tiffany Nguyen Customer Relations Manager
Good but sometimes refuse to cover certain things
Business response:
Dear Gary, Thank you for taking the time to rate and review us! We look forward to the opportunity to assist you with your home warranty needs. Although there are some exclusions on coverage, we have an overall approval rate of 97% in covered claims. We are here to provide you with a peace of mind and would be happy to answer any questions you may have on coverage. Please do not hesitate to reach out! Respectfully, Tiffany Nguyen Customer Relations Manager
I have had such good service with Landmark I would recommend it to any and every homeowner I know. Thank you
Business response:
Hello Kathy, Thank you for taking the time to rate us! We are glad to see that our agents and contractors have been able to provide you with 5- star service. We look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs. Thank you, Tiffany Nguyen Customer Relations Manager
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.3 star rating with 5,024 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 4:00 p.m.