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Extra Space Storage
- Self Storage
- Los Angeles, CA
About this business
Location details
1847 Argyle Ave, Los Angeles, CA, 90028, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:30 a.m. to 6:00 p.m. | |
| Tue | 09:30 a.m. to 6:00 p.m. | |
| Wed | 09:30 a.m. to 6:00 p.m. | |
| Thu | 09:30 a.m. to 6:00 p.m. | |
| Fri | 09:30 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 5:30 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
Landmark was quick to respond to our need for action on a problem.
Business response:
Dear Ann, We are glad to see that our agents and contractors have been able to provide you with 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager
Easy to work with, fast service, good price
Business response:
Dear Ty, We are glad to see that our agents and contractors have been able to provide you with 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager
They finally declared our a/c broken and were quick to authorize a replacement
Business response:
Dear Sandy, I am pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please feel free to reach out to us for any of your home warranty needs. Sincerely, Tiffany Nguyen Customer Relations Manager
On time, efficient. Friendly, personable
Business response:
Dear Jerry, We are glad to see that our agents and contractors have been able to provide you with timely 4-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager
Excellent customer service, took care of our needs in a timely manner. A highly professional was dispatched to fix our air conditioner.
Business response:
Dear Jim, We are glad to see that our agents and contractors have been able to provide you with 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please feel free to reach out to us for any of your home warranty needs. Sincerely, Tiffany Nguyen Customer Relations Manager
They pay for very little! I mean they really pay up on anything
Business response:
Hello, Thank you for taking the time to provide us with your feedback. We are sorry to hear you feel this way. I would like to properly address your concerns. Please reach out to me directly at . Thank you, Tiffany Nguyen Customer Relations Manager
Raising rates of how much we pay to have a tech come out to the home. - upon renewal of coverage
Business response:
Dear Homeowner, Thank you for taking the time to rate and review us! Although cost may seem high, we have an overall approval rate of 97% in covered claims. We are here to provide you with a peace of mind and would be happy to answer any questions you may have on coverage. Please do not hesitate to reach out! Sincerely, Tiffany Nguyen Customer Relations Manager
Had a toilet that was not positioned properly on the pipe. This was not covered. Have a swamp cooler, no longer covered. Garage spring broke - covered and fixed next business day.
Business response:
Hello Linda and Kim, Thank you for taking the time to rate and review us. We appreciate your feedback and are please to hear we were able to repair your garage spring in a timely manner. I am sorry to hear of your toilet experience. Unfortunately, the warranty does not cover to adjust units in your home. It would only cover the mechanical failures of your covered units. I am also sorry that we no longer cover swamp coolers. With the most recent warranty update, we do however cover more items than before. I would be happy to ... read more
Love the service I receive from Landmark.
Business response:
Dear Beth, We are glad to see that our agents and contractors have been able to provide you with 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.3 star rating with 5,024 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 4:00 p.m.