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Extra Space Storage
- Self Storage
- Los Angeles, CA
About this business
Location details
1847 Argyle Ave, Los Angeles, CA, 90028, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:30 a.m. to 6:00 p.m. | |
| Tue | 09:30 a.m. to 6:00 p.m. | |
| Wed | 09:30 a.m. to 6:00 p.m. | |
| Thu | 09:30 a.m. to 6:00 p.m. | |
| Fri | 09:30 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 5:30 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
I had a serious plumbing issue with one of Landmark’s companies—SWAT Plumbing. After 4 visits it was obvious the plumber was just trying to make money off me. It took an escalation through management to get approval to go with another company. The issue was fixed and the service was polite & professional. But i hope Landmark cuts ties with SWAT Plumbing .
Business response:
Hello Elaine, Thank you for taking the time to rate and review us. We appreciate your feedback and take it very seriously. Your feedback has been forwarded to the correct department to implement the necessary training. I am sorry to hear of your experience with our contractor, but I am pleased to hear we were able to provide professional service for you. Please let me know if you have any further questions, comments, or concerns. You can reach me directly at . Respectfully, Tiffany Nguyen Customer Relations Manager
Responsive and always fair when it comes to claims.
Business response:
Paul, Thank you for the 5-star review! We are glad to hear that we were able to provide you with the remarkable service that you needed. We look forward to servicing you in the future. Please feel free to reach out to us for any of your home warranty needs. Thank you, Cheyenne Rapier | Customer Relations Manager |
They have exceptional communication. They checked frequently with me to see how repairs were coming along.
Business response:
Hello Tammy, Thank you for taking the time to rate and review us. We are pleased to hear we have been able to effectively communicate with you about your service request. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Thank you, Tiffany Nguyen Customer Relations Manager
They did a good job with handling our claim and were very prompt
Landmark always, always provided the best value, customer service, and talented contractors to keep me, and my clients extremely satisfied.
Business response:
Randy, Thank you for the rating! We are so pleased to hear that we have been able to provide you with the remarkable service we strive to provide. We are glad to have you as part of the Landmark family. We look forward to servicing you in the future. please reach out to us for any of your warranty needs. Thank you, Cheyenne Rapier Customer Relations Manager
They have always been reliable and have provided skilled companies to make repairs
Business response:
Dear Michael, We are glad to see that our agents and contractors have been able to provide you with 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager
Great service. Great making sure everything is to customer satisfaction before closing a ticket.
Business response:
Dear David, We are glad to see that our agents and contractors have been able to provide you with 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager
Overall experience was very good. ......
Business response:
Hello John, Thank you for taking the time to rate us! We are glad to see that our agents and contractors have been able to provide you with 5-star service. We look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs. Thank you, Tiffany Nguyen Customer Relations Manager
They are responsive, but sometimes it takes longer to hear from the actual contractors.
Business response:
Dear Amy, We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.3 star rating with 5,024 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 4:00 p.m.