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Extra Space Storage
- Self Storage
- Los Angeles, CA
About this business
Location details
1847 Argyle Ave, Los Angeles, CA, 90028, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:30 a.m. to 6:00 p.m. | |
| Tue | 09:30 a.m. to 6:00 p.m. | |
| Wed | 09:30 a.m. to 6:00 p.m. | |
| Thu | 09:30 a.m. to 6:00 p.m. | |
| Fri | 09:30 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 5:30 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
I get good service. Have used then 3 times in the 2 years I've lived here for broken things. Always got fixed without having to buy new appliances
Business response:
Dear Anonymous, Thank you for taking the time to rate us! We are pleased to hear we have another opportunity to provide you remarkable service for! Thank you for your continuous support. Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager
My only problem was, too many emails and confirmations. But really, I'm complaining about too much communication?! I had no problems with their service, and it went above what I would call "good customer service."
Great communication and coordinating. So far everything has happened exactly the way said it will and we appreciate that!!!!
Business response:
Hello James, Thank you for taking the time to rate us! We are glad to see that our agents and contractors have been able to provide you with 5- star service. We are pleased to hear of our responsiveness and processes have brought you a peace of mind to your home. We look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs. Thank you, Tiffany Nguyen Customer Relations Manager
They are fast at getting back to me, the website is user friendly, they have good workers that come to the homes
Business response:
Dear Aliese, Thank you for taking the time to rate us! We are glad to see that our agents and contractors have been able to provide you with 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager
Effective, fast responses to my requests. They work with quality contractors.
Business response:
Dear Jt, We are glad to see that our agents and contractors have been able to provide you with 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager
Excellent customer service, good request tracking systems, great contractors on their rolls
Business response:
Dear Kyron, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way. We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager
I have experienced some mechanical failures, pool pump and clothes washer problems. Landmark QUICKLY sent a qualified repairman to resolve my concerns.
Our air conditioner was out for five days in weather over 100 degrees in Arizona. Because of waiting that long and it happened to be an easy fix, we are now considering other home warranty companies. Ooo
Business response:
Dear Sandra, Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. I am sorry to hear of your experience with your HVAC service request. I would like the opportunity to review your service request in more detail to better address your concerns. Please reach out to me directly at with your property address. I look forward to hearing from you. Sincerely, T... read more
Staff is always friendly and willing to help in any way they can.
Business response:
Hello Barbara and Sidney, Thank you for taking the time to rate us! We are glad to see that our agents and contractors have been able to provide you with 5- star service. We look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs. Thank you, Tiffany Nguyen Customer Relations Manager
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.3 star rating with 5,024 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 9:30 a.m.