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Extra Space Storage
- Self Storage
- Los Angeles, CA
About this business
Location details
1847 Argyle Ave, Los Angeles, CA, 90028, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:30 a.m. to 6:00 p.m. | |
| Tue | 09:30 a.m. to 6:00 p.m. | |
| Wed | 09:30 a.m. to 6:00 p.m. | |
| Thu | 09:30 a.m. to 6:00 p.m. | |
| Fri | 09:30 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 5:30 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
Customer service great company sending out to do the service and telephone service customer service excellent
Business response:
Dear Tamara, Thank you for taking the time to rate us! We are glad to see that our agents and contractors have been able to provide you with 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager
Good and prompt service, fast telephone response
Business response:
Dear Douglas, Thank you for taking the time to rate us! We are glad to see that our agents and contractors have been able to provide you with 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager
Every experience I've had has been a positive one. I had to call to get my A/C services and I had an appt with the AC co within just a couple hours for the next day. If ur AC actually breaks, its even quicker! Great customer service, great coverage, great price!!
Business response:
Dear Michelle, Thank you for taking the time to rate us! We are glad to see that our agents and contractors have been able to provide you with 5-star service and provide you with a peace of mind for your home. We look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs. Sincerely, Tiffany Nguyen Customer Relations Manager
We purchased a home built in 1994 and requested a home warranty. Within the first three months of occupying our new home the thermostat stopped working, it was in the middle of winter and very cold. I contacted Landmark Home Warranty. The customer service agent's first concern was if we were okay and had a way to stay warm until they could get help on the way. I told them we had portable heaters but were still cold. Within 24 hours they had an HVAC company out to our home, they fixed the problem and had our heat back on in u... read more
Business response:
Hello Starr, Thank you for taking the time to rate us! We are glad to see that our agents and contractors have been able to provide you with 5- star service. We care for our homeowners very much and are glad to have been able to assist you on your HVAC failures. We look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs. Thank you, Tiffany Nguyen Customer Relations Manager
We are new to Landmark. So far , so good . I like that I was able to actually speak with a representative rather than automated service.
Business response:
Dear Oria, We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager
Landmark Home Warranty reps were fast, efficient, and got it completed on a Sunday (for an extra fee), but at least it happened on a Sunday. We were on a time crunch and this made all the difference.
Business response:
Dear Jeff, We are am pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager
I've been a customer of Landmark for close to 3 years now, and have been extremely happy. I've made a few claims so far, and the process has been smooth.
Timely professional and efficient with the customer service department and the contractor sent to repair Good follow up . I had a Great experience
Business response:
Dear Linda, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way. We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager
The first experience of getting the house rekeyed was not good. Otherwise, everything has been done well.
Business response:
Homeowner, Thank you for the feedback! We are sorry to hear that the rekey service did not go a planned. We are pleased to hear that since then we have been able to provide you with the remarkable service we strive to achieve. Please feel free to reach out to us for all your home warranty needs. Thank you, Cheyenne Rapier Customer Relations Manager
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.3 star rating with 5,024 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 9:30 a.m.