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Extra Space Storage
- Self Storage
- Los Angeles, CA
About this business
Location details
1847 Argyle Ave, Los Angeles, CA, 90028, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:30 a.m. to 6:00 p.m. | |
| Tue | 09:30 a.m. to 6:00 p.m. | |
| Wed | 09:30 a.m. to 6:00 p.m. | |
| Thu | 09:30 a.m. to 6:00 p.m. | |
| Fri | 09:30 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 5:30 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
I have had LANDMARK Home Warranty since I bought my home four years ago, in that time I have had the water heater, washing machine and heater go out. All claims were handled fast and claims people were courteous and professional. On line tracking made the who process easy and fast. I highly recommend LANDMARK to any homeowner.
They helped me and got me what I needed right away.
Business response:
Dear Mike, We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager
Initially had some issues, but once that was worked out, have not had any problems
Business response:
Homeowner, Thank you for the rating! We are pleased to hear that we have been able to resolve the experience you had. we look forward to servicing you with all your home warranty needs in the future. Thank you, Cheyenne Rapier Customer Relations Manager
Gas water heater went out. It was covered, but enough other things were not covered so that I spent $750 in adding a PRV and other items so the water heater could be replaced. I could have taken a small cash out option and installed the water heater through a different plumber, but then the cost was a wash, and I didn't have the PRV improvement. I am more dissatisfied with the plumbing company than Landmark but the arrangement the two have is not one that benefits the consumer. It protects their interests. I was not happy wi... read more
Business response:
Hello Matthew and Sally, I am sorry to hear of your recent experience with your water heater. I was able to review your ticket and see that you were in need or a pressure regulator valve. Typically, the PRV is a covered part, however, in your circumstance, there was not a PRV. The warranty only covers for the items that have already been installed in your home before the effective date of the warranty coverage. Your feedback is taken very seriously, and we appreciate the time you have taken to leave it. The proper department... read more
Representative is always easy to talk to and gets the ball rolling on a claim quickly.
Business response:
Aaron and Sandra, Thank you for taking the time to rate and review us! I am pleased to hear that we have been able to service you in a timely manner and provide you with a peace of mind! We appreciate your feedback and hope to continue to provide remarkable service for you! Please feel free to reach out to us for any of your home warranty needs. Thank you, Tiffany Nguyen Customer Relations Manager
Always prompt & courteous. All repairs done quickly & correctly.
Business response:
Dear Josh, We are glad to see that our agents and contractors have been able to provide you with timely 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager
Always helpful trying to solve the problem
Business response:
Dear Andy, Thank you for taking the time to rate us! We are glad to see that our agents and contractors have been able to provide you with helpful 5-star service. We look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs. Sincerely, Tiffany Nguyen Customer Relations Manager
Excellent customer service and communication!
Business response:
Dear Jennifer, We are glad to hear that we have been able to provide you with excellent customer service and communication! We look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs. Please do not hesitate to reach out to us for anything you may need in the future! Thank you, Cheyenne Rapier Customer Relations Manager
Great response and amazing customer service. We had several problems with our new house and they took care of them quickly with great professional.
Business response:
Dear Mary, Thank you for taking the time to rate and review us! I am pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.3 star rating with 5,024 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 9:30 a.m.