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FAIRWINDS Credit Union
- Credit Unions
- Orlando, FL
About this business
Location details
135 W. Central Blvd., Orlando, FL, 32801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 5:00 p.m. | |
| Tue | 09:00 a.m. to 5:00 p.m. | |
| Wed | 09:00 a.m. to 5:00 p.m. | |
| Thu | 09:00 a.m. to 5:00 p.m. | |
| Fri | 09:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Joseph was out standing made everything easy to understand and the front desk lady made me feel at home on the walk
Business response:
Thank you for the review, Derrick! Serving you and providing you with an exceptional experience is at the heart of everything we do. We're thrilled to hear that Joseph and our team were able to make you feel at home during your recent visit. We are always here to help, and look forward to seeing you again soon! The best things in life are better when they’re shared. Refer your friends and family by visiting https://bit.ly/3TbYrzv.
I have always gotten great customer service, no matter if its my car loan, mortgage or general banking. Yelena Love has gone above and beyond with exceptional customer service. My mortgage, car loan and all banking is done there Thank you Fairwinds!
This Downtown Branch absolutely awesome. I want to give special attention to Shannon HIll. She has gone above and beyond for me and my family regarding our HELOC. It has been an absolute pleasure working with her. She is accessible, attentive, informative and courteous. I have all several accounts with Fairwinds and I will continue to do business with them in the future. Thank You Fairwinds!
I bank there now I'm trying to find another bank. I've been going through breast cancer and I keep getting all these nonsufficient funds and courtesy funds. It's ridiculous. They won't even try to work with me. They run my payments through before the time they're supposed to be ran just so they can get them nonsufficient fun fee
Business response:
Deanna, We pride ourselves on providing our members with exceptional customer service, so we are sorry to hear that your experience has been less than excellent. We want to learn more and assure you we are here to help. Please send an email to socialmedia@fairwinds.org with your contact information so a member of our team can reach out.
Lan Nguyen has been amazing. She is very knowledgeable with helping with refinancing needs and CDs. I just refinanced my car and she answered all my 101 questions (lol) and made me feel comfortable with my decision. She gave me different options with saving money short and long term. I would recommend her!!
Business response:
Thank you for the review, Deidre! Serving you and providing you with an exceptional experience is at the heart of everything we do. We're happy to hear that Lan was able to assist you with refinancing and your CD. Our team is always here to help, and we look forward to seeing you again soon! The best things in life are better when they’re shared. Refer your friends and family by https://bit.ly/3TbYrzv.
lan nguyen was very respectful and explained everything to me very good. She made my day I hope to see her again.
Business response:
Thank you for the review, Natalia! Serving you and providing you with an exceptional experience is at the heart of everything we do. We're happy to hear that Lan was able to assist you during your recent visit. Our team is always here to help, and we look forward to seeing you again soon! The best things in life are better when they’re shared. Refer your friends and family by https://bit.ly/3TbYrzv.
Ms. Lan Nguyen, helped me improve in my financial matters in ways I thought impossible,this has helped me to enjoy a much better life.I recommend anyone that I know want to open up an account to see Ms. Lan Nguyen.She makes Fairwinds the best bank.THanks so much for having Ms. Lan as a representative.
Business response:
Thank you for your membership and the review, Jardine! Serving you and providing you with an exceptional experience is at the heart of everything we do. We're happy to hear that Lan has helped you to improve your financial matters. Our team is always here to help, and we look forward to seeing you again soon! The best things in life are better when they’re shared. Refer your friends and family by visiting https://bit.ly/3TbYrzv.
I visited all the time there is a angel that work there that has help me get my credit in order help me with paying off debt to build wealth and she deserves to be recognized her name is Len Nguyen and I tell everyone I meet if the financial situation is not in order come see her she will tell them what to be done so yes she is my biggest inspiration.
Business response:
Thank you for the review, Valeta! Serving you and providing you with an exceptional experience is at the heart of everything we do. We are happy to hear how instrumental Len has been in guiding you toward your credit and financial goals. Our team is always here to help, and we look forward to seeing you again soon! The best things in life are better when they’re shared. Refer your friends and family by https://bit.ly/3TbYrzv.
Had a minimum amount needed to keep account open without fees, so we put that in because we liked the bank and wanted to keep the account open in case we switched over to it in the future. They raised the minimum needed without us knowing. Proceeded to completely drain our $550 w/ fees that never existed before. Basically stole our money and then wanted us to pay them more in penalties. Never had a bank just drain my account before after implementing new rules.
Business response:
Jibba, We pride ourselves on providing our members with exceptional customer service, so we are sorry to hear that your experience has been less than excellent. We would like to learn more and assure you that we are here to help. Please send an email to socialmedia@fairwinds.org with your contact information so a member of our team can reach out.
Frequently asked questions about FAIRWINDS Credit Union
How is FAIRWINDS Credit Union rated?
FAIRWINDS Credit Union has a 3.3 star rating with 172 reviews.
When is FAIRWINDS Credit Union open?
FAIRWINDS Credit Union is open now. It will close at 5:00 p.m.