FAIRWINDS Credit Union

Ambriana F. 

on Yelp

4 years ago

I have been a member with FAIRWINDS since 2014 and I can honestly say that they have gone down with their quality I use to love my bank now I hate it with a passion unprofessional call reps and they're always taking money randomly out of your account and you have to call and get transferred from department to department just to finally get someone who knows what they're doing but by that time your account is in the negative bc it took damn near 4 days just to get a resolution I have recently switched to chase bc I just could... read more

John T. 

on Yelp

4 years ago

If you just want a bank for a saving or checking account they are very good. Any other banking needs don't waste your time. I applied for a motorcycle loan. Fairwinds requested the seller accompany me to the DMV to add Fairwinds as a lien holder. The bike is 2 hours away from my county. Fairwinds would not allow me to go to a DMV near the sellers home, they expected him to drive 2 hours and use a local DMV office. I explained to them a seller is not willing to travel to sign document tht could be taken care of near his home.... read more

Bailey L. 

on Yelp

4 years ago

Just walk away... literally putting your money into a trashcan is better than this company. Their website literally doesnt show your account numbers, you cannot modify any security questions, and god forbid you live out of state. I'm actively trying to pay off my auto-loan with them and it's like pulling teeth. I mean I know you want interest on the loan, but if im trying to give you money take it. Trash bank. 

Evelyn M. 

on Yelp

4 years ago

They blocked my atm 5-6 time in 1 month during covid because I get paid monthly and pay my bills and shop in the first 2-3 days of payment. Nothing I have not been doing in the last 3 years. I kept telling them this but it continued. Now they charge a pending fee... meaning even if a pending charge appears but has not posted they charge you 35 dollars because at the time of the pending charge you do did not have the fund. Mind you it does not matter if you place the money before the charge posts to your account. They will st... read more

Michael E. 

on Yelp

5 years ago

This is not a complaint, those days are over. This is an observation by a 20 year customer that saw a great community credit union turn in to a greedy corporate bank ( you know ...the ones that convince you to join a credit union in the first place). 2 mortgages, 3 auto loans, 2 savings accounts and one checking account gives me the right to comment honestly. The tellers have evolved from knowledgeable neighbors into half wit drones that need to consult with their mangers for almost any issue, and most of the managers are me... read more

Mike D. 

on Yelp

5 years ago

Worst banking experience ever both on branch and on phone.... after 4 attempts finally paid off loan and will close all accounts.... truly pathetic. 

Aaron H. 

on Yelp

5 years ago

I called the Fairwinds Credit Union at the Longwood location for questions about a possible car finance. I spoke with one of the managers at the location called Edwin. Mr. Edwin diligently answered my questions in details about the process. Later then, I received a call from the Loan Officer Evelina. She was very professional and explained all the details in how this process is. She was very professional and pointed in to the right direction. I would recommend Fairwinds as excellent place to conduct all of you financial need... read more

Elijah M. 

on Yelp

5 years ago

Awful customer service, they really do not care about your needs. Something simple they made it into a big deal. I am closing my business account with them and go somewhere else where they care about their customers. 

James K. 

on Yelp

6 years ago

They are unnecessarily picky. They reject to give a credit card to people who have excellent credit scores and high credit limits and low current dept. It's ridiculous.