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Family Care Center

4.8
  • Other
  • Colorado Springs, CO

About this business

Location details

2860 S Circle Dr, Colorado Springs, CO, 80906, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.82,404 reviews
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Gloria Gomez C.'s profile image
Gloria Gomez C. 
a year ago

Absolutely terrible! I was brought into the examining room and waited 55 minutes. Completely unacceptable. My time is just as valuable as yours. 

Business response:

Thank you for reaching out, and please know that we take all concerns seriously. In order to protect patient privacy, we kindly request that all patients contact us directly with any issues. Please reach out to us at (210) 201-1603. 

M A H.'s profile image
M A H. 
a year ago

Horrible horrible, manipulative psychiatric nurse practitioner should lose her license. She manipulated a vulnerable young adult teen, instead of listening and helping she created more trauma abuse. Patient wound up in psych hospital at the hands of this supposed mental health professional. Total mis treatment not qualified to hold this position. Be afraid very afraid to trust your mental health in the hands of Tracy .. 

Casey B.'s profile image
Casey B. 
a year ago

Madeline is unprofessional, confrontational, and has no regard for anybody's time but her own. The rest of the practice has been superb but Madeline Ramirez-Flores alone is enough to make us want to never come back. 

Business response:

Thank you for reaching out, and please know that we take all concerns seriously. In order to protect patient privacy, we kindly request that all patients contact us directly with any issues. Please reach out to us at (970) 500-0164. 

Jodi B.'s profile image
Jodi B. 
a year ago

The waiting room is crowded. I was matched with a therapist who was pleasant but was not knowledgeable about working with trauma survivors. After my session, he discovered his schedule was not conducive with my work schedule so he was going to pass me on to another therapist. I also inquired about medication, and was told I have to go through a medication service and possibly could have a month long wait to be scheduled. 

Business response:

Thank you for reaching out, and please know that we take all concerns seriously. In order to protect patient privacy, we kindly request that all patients contact us directly with any issues. Please reach out to us at (865) 371-8573. 

David G.'s profile image
David G. 
a year ago

Terrible experience from the beginning. First, they kept sending me emails to log into my portal to see new messages and forms I needed to fill out. Since I was a new patient, I didn't have a login and they didn't send me the instructions to log in. I tried to do it on the website, but there was no create account or forget/send password option. I kept emailing and calling them begging them to send me my temporary sign in or a way to sign in. Nothing. When I showed up to my first appointment, they finally decided to send me t... read more

Business response:

Thank you for reaching out, and please know that we take all concerns seriously. In order to protect patient privacy, we kindly request that all patients contact us directly with any issues. Please reach out to us at (512) 320-5777. 

Tyra I.'s profile image
Tyra I. 
a year ago

You can improve by answering the phone or responding to messages 

Business response:

Thank you for reaching out, and please know that we take all concerns seriously. In order to protect patient privacy, we kindly request that all patients contact us directly with any issues. Please reach out to us at (615) 623-4637. 

Marc W.'s profile image
Marc W. 
a year ago

It was a horrible experience, you wasted a ton of my time, you committed to care and failed to do that for talk therapy. I won't recommend you and I wish I would have gone somewhere else. Marc William White USN-RET 

Business response:

Thank you for reaching out, and please know that we take all concerns seriously. In order to protect patient privacy, we kindly request that all patients contact us directly with any issues. Please reach out to us at (615) 623-4637. 

Marc W.'s profile image
Marc W. 
a year ago

It was a horrible experience, not good care, not fun, they wasted my time, and I don't recommend them to anyone. Marc William White USN-RET 

Business response:

Thank you for reaching out, and please know that we take all concerns seriously. In order to protect patient privacy, we kindly request that all patients contact us directly with any issues. Please reach out to us at (888) 374-5066. 

Dan G.'s profile image
Dan G. 
a year ago

Friendly staff, very attentive and professional. 

Frequently asked questions about Family Care Center

How is Family Care Center rated?

Family Care Center has a 4.8 star rating with 2,404 reviews. 

When is Family Care Center open?

Family Care Center is closed now. It will open on Monday at 9:00 a.m.