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Family Pet Hospital

3.7

About this business

WELCOME TO FAMILY PET HOSPITAL Family Pet Hospital welcomes all new clients. We are strong advocates of communication and will partner with you to solve your pet's health care issues while providing the best care available. Please call 403.320.5200 to make an appointment. We offer evening and weekends appointments for your convenience. We welcome your call and will be happy to answer any of your questions. 

Location details

2303 6th Ave South, Lethbridge, AB, T1J 1C5, Canada

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WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 8:00 p.m.
Wed7:30 a.m. to 8:00 p.m.
Thu7:30 a.m. to 8:00 p.m.
Fri7:30 a.m. to 5:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
Sun12:00 p.m. to 4:00 p.m.
3.7567 reviews
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Nerissa Wright's profile image
Nerissa Wright 
recommend  Recommended
2 years ago

I would not recommend them at all. They over charge on medication first of all. They over charged me $30 on my dogs meds $90 in total and told me that is there standard price, the other vets I called around and asked they charge $60 for the same meds and ml. I have a receipt from another vet proving that they charged $60.35 and I have my receipt from the 24 hour vet for 90.65. terrible. They also did a surgery on a friend's new puppy and removed the drain tube to early, she filled up with fluid and she had to have another s... read more

Steve Keenan's profile image
Steve Keenan 
3 years ago

They only care about the money!!.Had my pug put down 2 weeks ago. They wanted payment up front, fine paid the money up front. Still waiting on cremated remains. When I called to find out what was going on, was told there was a miscommunication over payment and that cremation was carried out the other day. So what he just sat for a week to rot due to your incompetence??. Extremely dissatisfied You’ll never get another dime from me. Don’t waste your money with these crooks! 

Steve Keenan's profile image
Steve Keenan 
3 years ago

All they care about is the all mighty dollar. Took my pug there to be put down and they wanted money up front. Fine no problem,paid the money up front. Been 2 weeks and still haven’t received a phone call or his cremated remains. Phoned to find out what was going on and they said there was a mis communication about payment on their end and he was sent out the other day. So what you just left him to rot in a cooler?!!?. Pretty shady place, you’ll never get another dime outta me. Shame on you !! 

Nanette Dupont's profile image
Nanette Dupont 
3 years ago

We brought our dog Howie in as he was vomitting, losing weight an lathergic. They did all kinds of blood tests x-rays etc. totalling $901.00 We were told that for his age (11) we had a very healthy dog. Doctor gave us some meds for his vomiting and said if he doesnt improve to call. After a week of meds Howie was not better. We tried several times to contact the doctor. Each time with a promise he would return our call. Nothing. Radio silence. We finally decided to get a second opinion with another vet. Howie was diagnosed ... read more

Jain McKenna's profile image
Jain McKenna 
3 years ago

we took r cat to ranch doc’s and yet again they misdiagnosed r cat again to not treat him or keep him tell they could get pee you jumped to that it’s stress when I said it’s got to be a uti they said it’s stress told us that we can’t do this or that and printed out paper’s saying what we couldn’t do and then tried to sell us a bunch of stress food and stuff to help with stress that I said we tried already with him and talking with a friend who’s a vet teck says it won’t work if the cat doesn’t have stress. And also not impr... read more

Diann Barnes's profile image
Diann Barnes 
3 years ago

Absolutely just astonished. Brought our 13 year old pug in because she was lethargic and our regular vet was on a call. When I called at 7:50 they said a $98 dollar emergency charge. We were there by 8:54, their site says regular hours are until 10pm, so why the emergency charge? We were still willing to pay the $98 charge to have her pass peacefully. We were the only ones at the clinic when we pulled in. WE WAITED 2 ½ HOURS, saw 3 techs and one student vet (who it was his literal first day there). Yes some of it was time to... read more

Crystal Campbell's profile image
Crystal Campbell 
3 years ago

Brought my dog in over the weekend from an hour away. Our vet is closed on weekends. He is a miniature dog, he are a piece of a toy. Paid a bunch of money for them to tell me my dog is “old” and has “tummy issues” because of it. They did not find or clear the blockage. They sent him home. He still hasn’t pooped out the blockage... He will be going to my more then competent vet this week. If there is another weekend emerg I’ll be going to Calgary animal hospital from now on. 

Jolene McCuaig's profile image
Jolene McCuaig 
3 years ago

This is supposed to be an Emergency Care Clinic but at no time was my dogs case treated as an Emergency. I called ahead saying I was on my way with a dog I believed was in bloat. I described all the symptoms & I asked where they were located. I was told "in front of the Water Tower". I drove to the Water Tower but they were not located there . They were further up the Street across from Pizza 73, I was wasting time with a dog in severe discomfort :( I expected to be met at the door by a Vet to immediately check to see if my... read more

Candice Jasman's profile image
Candice Jasman 
3 years ago

3000 dollars for 1 hr for a cat that was pre diagnosed your not out to help animals. your gouging and as a vet and the the techs you take an oth so do it. absolutely disgusting 

Frequently asked questions about Family Pet Hospital

How is Family Pet Hospital rated?

Family Pet Hospital has a 3.7 star rating with 567 reviews. 

When is Family Pet Hospital open?

Family Pet Hospital is open now. It will close at 4:00 p.m.