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Family Pet Hospital
- Veterinarians
- Lethbridge, AB
About this business
Location details
2303 6th Ave South, Lethbridge, AB, T1J 1C5, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | 12:00 p.m. to 4:00 p.m. |
Can’t say enough about the staff and Dr. Kate, very compassionate and professional, helping to find solutions in having my very timid, scared Siamese receive a very needed dental. They were understanding when my kitty hid and I had to cancel first appointment with no penalty and helped me with solutions to getting her to the vets. They explained all procedures ahead of time, answering all my questions and keeping me updated throughout the procedure, they came in under the very reasonable quote despite some unexpected teeth t... read more
Beyond thankful for Dr.Hanna, Dr. Lee and all other staff (especially the night staff) helping out my sick boy the past 5 days. My little westie gave me a bit of a scare and had to be hospitalized for three nights. They both did everything they could to 1. To ensure tucker was getting the best care possible and 2. Calm me down as I was hysterical all weekend. I have my little boy resting up back at home finally and I have all the amazing staff to thank for this. Yes, it’s expensive but it’s hard to complain about it when you... read more
Business response:
Thank you so much for your kind words, Kyra. We really appreciate you taking the time to share your experience with us! We hope that Tucker is doing well, please give him some extra love from us!
Not a great experience at all. Dr. MacPherson gave my 2 dogs their shots, 1 was favouring a rear leg and she checked it out. Ever since then my dog seems to be in so much pain and has real difficulty walking. Never again.
Business response:
Michel, we apologize for your experience and take your feedback seriously. We have reached out and left you a message in hopes of addressing your concerns in more detail. Please give us a call back at your convenience and our practice manager would be happy to receive your feedback.
I didn’t have a great experience. Crazy expensive and felt like they had no idea what was going on with my dog from the get go. Finally getting a CT it was confirmed my dog has prostate cancer. Dr. Hanna did well giving me my options and the front desk staff was great. Unfortunately where things went south for me was dealing with Dr. Sabzevari. From his lack of compassion to stabbing my dog not only once, but twice with a needle. He yelped in pain and you went ahead to stab him again. I have never seen that before in my life... read more
I didn’t have a great experience. Crazy expensive and felt like they had no idea what was going on with my dog from the get go. Finally getting a CT it was confirmed my dog has prostate cancer. Dr. Hanna did well giving me my options and the front desk staff was great. Unfortunately where things went south for me was dealing with Dr. Sabzevari. From his lack of compassion to stabbing my dog not only once, but twice with a needle. He yelped in pain and you went ahead to stab him again. I have never seen that before in my life... read more
took my dog here well after hours to get her head stitched up after cutting it open while in my back yard. first off they gave me the wrong pricing and wanted me to pay more then what the assistant told me (granted they changed it to the price they gave me when I called) But they were not will it work with us with price wise. (being students its hard to fork out large amounts of money) $700 to get 4 stitches.. and one of them was on a already closed wound.. as we were leaving after picking her they suggested for us to make a... read more
Business response:
Hello Alyssa, We are sorry to hear about your frustration over price. We did honour the price which was quoted over the phone before even seeing what kind of condition your dog was in. We recommend pet insurance to help with unexpected pet costs. By looking over your dog's chart only four stitches needed to be removed. We do offer a suture removal at no charge if done by our clinic as per our post surgical care document. If you found extra sutures most likely were sub dermal. While in the process of removing them if you foun... read more
Had horrible service there for my two dogs and had issues with my one dogs perception through them.
WE HAVE 6 CATS AND WE TAKE ALL OUR CAT'S HERE. WE WILL NOT TRUST ANYONE ELSE WITH OUR BABIES. THEY ARE LOVING CARING PEOPLE WHO PUT THE ANIMALS FIRST THAT IS THE WAY IT SHOULD BE.�����������������
I cant speak for all the vets there but if you are looking for book smart and by the book without compassion or personality go there. Also, if you want to spend money on unnecessary procedures andf unauthorized treatments go there. If you care about your pet and think of them as family and want them to be comfortable during their last few months...DONT GO THERE! Update:I was in for a refill for my 13 5 year old dog to keep her comfortable with the time she has left. You denied my dog of this. You gave me her records and said... read more
Business response:
We have done our best to work with you and to do the very best for your dog. Truly, we strive to 'do no harm' and by continuing to administer these medications to your dog without a diagnosis we are doing harm and you are not doing the best thing for your companion. We realize that it can be expensive to arrive at a diagnosis and thus why we offered you varying combinations of testing from the very best to the minimum. We also would like to point out that at no point were 'unauthorized tests' performed on your pet. Every own... read more
Frequently asked questions about Family Pet Hospital
How is Family Pet Hospital rated?
Family Pet Hospital has a 3.9 star rating with 639 reviews.
When is Family Pet Hospital open?
Family Pet Hospital is closed now. It will open at 7:30 a.m.